EspoCRM vs Spotler CRM Comparison
Compare EspoCRM vs Spotler CRM features, pricing, and more.
Last updated: November 2026
EspoCRM
6.9/10
Open-source CRM for small and mid-sized businesses that can be self-hosted free or bought as a per-user cloud subscription.
Spotler CRM
6.6/10
Spotler CRM, formerly Really Simple Systems, is a UK-built cloud CRM for small and mid-sized B2B firms that combines sales pipeline, email marketing and case management.
Feature-by-Feature Comparison
| Feature | | S Spotler CRM |
|---|---|---|
| Scores | ||
| Overall Rating | 6.9/10 | 6.6/10 |
| Analytics | 6/10 | 6/10 |
| Cost | 9/10 | 8/10 |
| Customization | 9/10 | 6/10 |
| Ease of Use | 6/10 | 8/10 |
| Integration | 6/10 | 5/10 |
| Scalability | 6/10 | 5/10 |
| Security | 6/10 | 7/10 |
| Support | 5/10 | 7/10 |
| Pricing | ||
| Free plan | Yes | No |
| Cheapest paid plan | €13/user/mo Basic | €12/user/mo Starter |
| Estimated cost for 10 users | Free Open Source (self-hosted) | €120/mo Starter |
| Features | ||
| Built-in Calling | ||
| Contact Management | ||
| Customer Support Management | ||
| Integrations | ||
| Lead Management | ||
| Marketing Automation | ||
| Opportunity Management | ||
| Reporting & Analytics | ||
| Sales Automation | ||
| Collaboration | Not listed | |
EspoCRM vs Spotler CRM cost by team size
EspoCRM costs less at every team size we checked.
| Team size | EspoCRM | Spotler CRM |
|---|---|---|
| 1 user | FreeOpen Source (self-hosted) | €12/moStarter |
| 5 users | FreeOpen Source (self-hosted) | €60/moStarter |
| 10 users | FreeOpen Source (self-hosted) | €120/moStarter |
| 25 users | FreeOpen Source (self-hosted) | €300/moStarter |
| 50 users | FreeOpen Source (self-hosted) | €600/moStarter |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose EspoCRM
- Has a free plan (Spotler CRM does not)
- Lower estimated cost for 10 users: Free vs €120/mo
- Higher Customization score (9/10 vs 6/10)
- Higher Cost score (9/10 vs 8/10)
- Better fit for startups (8/10 vs 6/10)
SWhy choose Spotler CRM
- Higher Ease of Use score (8/10 vs 6/10)
- Higher Support score (7/10 vs 5/10)
Pros & Cons
EspoCRM
Pros
- The Entity Manager lets administrators add custom entities, fields and relationships without writing code.
- Every cloud plan includes all official extensions at no extra cost, among them the Sales Pack, VoIP, Google, Outlook and Mailchimp.
- The free, self-hostable open-source core keeps costs very low for small teams.
- You own your database and files and can request copies, which limits lock-in.
- Hosting in Germany is available for teams that need GDPR-friendly data residency.
Cons
- Reviewers say the initial setup of entities, roles and automations takes time and some technical skill.
- G2 reviewers point to a steep learning curve and limited documentation.
- A few reviewers reported slower performance with large datasets.
- Cloud support runs only 12 hours a day, 5 days a week, and the vendor team is very small.
- Self-hosted users must pay for reporting and BPM through the Advanced Pack.
SSpotler CRM
Pros
- Reviewers repeatedly say non-technical staff can learn it quickly with little training.
- Per-user prices are low. Starter costs 12 euros per user per month.
- Sales, email marketing and SLA-based case management are all in one product on the Professional plan.
- It is GDPR-oriented, and Spotler lists ISO 27001 certification, which suits UK and EU buyers.
- It has been on the market since 2006 and is used by charities such as the British Red Cross.
Cons
- There is no native mobile app, so mobile access is through the browser only.
- Starter caps you at 1,000 company records, 1 GB of storage and 10 automations.
- Marketing email, VoIP integration and case management require the Professional plan, which has a 5-user minimum.
- The integration library is small, and reviewers have noted gaps such as QuickBooks.
- Several reviewers describe it as basic compared with HubSpot, Salesforce or Pipedrive.
Not sold on either?
Frequently Asked Questions
EspoCRM scores higher on our CRM criteria: 6.9/10 against 6.6/10 for Spotler CRM. The largest gap is in Customization: 9/10 for EspoCRM and 6/10 for Spotler CRM.
EspoCRM costs less for 10 users: free on its Open Source (self-hosted) plan, against about €120/mo on its Starter plan for Spotler CRM, billed monthly.
EspoCRM has a free plan; Spotler CRM does not list one.
EspoCRM is the better fit for startups: we rate it 8/10 for them, against 6/10 for Spotler CRM.
