EspoCRM vs Revamp CRM: Complete Comparison (2026)
An in-depth comparison of EspoCRM and Revamp CRM to help you choose the right tool for your business.
Last updated: November 2026
EspoCRM
6.9/10
Open-source CRM for small and mid-sized businesses that can be self-hosted free or bought as a per-user cloud subscription.
Revamp CRM
5.2/10
Revamp CRM is a follow-up CRM for wholesalers, distributors and online stores that uses purchase history to schedule reorder and win-back tasks for sales reps.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.9/10 | 5.2/10 |
| Customization | 9/10 | 4/10 |
| Analytics | 6/10 | 6/10 |
| Integration | 6/10 | 5/10 |
| Support | 5/10 | 3/10 |
| Ease of Use | 6/10 | 6/10 |
| Security | 6/10 | 4/10 |
| Cost | 9/10 | 8/10 |
| Scalability | 6/10 | 3/10 |
| Pricing | ||
| Free plan | Yes | No |
| Cheapest paid plan | €13/user/mo Basic | $19/user/mo Sales |
| Estimated cost for 10 users | Free Open Source (self-hosted) | $190/mo Sales |
| Features | ||
| Collaboration | ||
| Contact Management | ||
| Integrations | ||
| Marketing Automation | ||
| Reporting & Analytics | ||
| Sales Automation | ||
| Built-in Calling | Not listed | |
| Customer Support Management | Not listed | |
| Lead Management | Not listed | |
| Opportunity Management | Not listed | |
EspoCRM vs Revamp CRM cost by team size
| Team size | EspoCRM | Revamp CRM |
|---|---|---|
| 1 user | FreeOpen Source (self-hosted) | $19/moSales |
| 5 users | FreeOpen Source (self-hosted) | $95/moSales |
| 10 users | FreeOpen Source (self-hosted) | $190/moSales |
| 25 users | FreeOpen Source (self-hosted) | $475/moSales |
| 50 users | FreeOpen Source (self-hosted) | $950/moSales |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose EspoCRM
- Has a free plan (Revamp CRM does not)
- Higher Customization score (9/10 vs 4/10)
- Higher Scalability score (6/10 vs 3/10)
- Better fit for enterprise (4/10 vs 2/10)
- Better fit for mid-market (6/10 vs 4/10)
Why choose Revamp CRM
Our data shows no clear advantage over EspoCRM.
Pros & Cons
EspoCRM
Pros
- The Entity Manager lets administrators add custom entities, fields and relationships without writing code.
- Every cloud plan includes all official extensions at no extra cost, among them the Sales Pack, VoIP, Google, Outlook and Mailchimp.
- The free, self-hostable open-source core keeps costs very low for small teams.
- You own your database and files and can request copies, which limits lock-in.
- Hosting in Germany is available for teams that need GDPR-friendly data residency.
Cons
- Reviewers say the initial setup of entities, roles and automations takes time and some technical skill.
- G2 reviewers point to a steep learning curve and limited documentation.
- A few reviewers reported slower performance with large datasets.
- Cloud support runs only 12 hours a day, 5 days a week, and the vendor team is very small.
- Self-hosted users must pay for reporting and BPM through the Advanced Pack.
Revamp CRM
Pros
- Uses order history and RFM scoring to flag reorder opportunities and at-risk customers without manual list building.
- Creates and assigns follow-up tasks to reps based on purchasing behavior.
- Single plan at 19 USD per user per month, with month-to-month billing and no cancellation fees.
- Syncs with ecommerce platforms such as BigCommerce and Shopify, and reviewers note the BigCommerce setup is straightforward.
Cons
- Customer support is the lowest-rated area on Capterra (about 3.6 out of 5), and Shopify reviewers reported unanswered requests.
- Users have reported lag, sync delays and bugs.
- Shopify App Store rating is low (2.9 from 9 reviews), with complaints including a Mailchimp sync that duplicated contacts.
- A reviewer noted it has no quotes or proposals, and no built-in calling is advertised.
Not sold on either?
Frequently Asked Questions
EspoCRM scores higher on our CRM criteria: 6.9/10 against 5.2/10 for Revamp CRM. The largest gap is in Customization: 9/10 for EspoCRM and 4/10 for Revamp CRM.
EspoCRM has a free plan; Revamp CRM does not list one.
EspoCRM is the better fit for enterprise: we rate it 4/10 for them, against 2/10 for Revamp CRM.
