EspoCRM vs Infor CRM: Complete Comparison (2026)
An in-depth comparison of EspoCRM and Infor CRM to help you choose the right tool for your business.
Last updated: November 2026
EspoCRM
6.9/10
Open-source CRM for small and mid-sized businesses that can be self-hosted free or bought as a per-user cloud subscription.
Infor CRM
5.2/10
Infor CRM (Infor CRM SLX, formerly Saleslogix) is an enterprise CRM for sales, service and marketing teams that connects customer data with Infor ERP systems.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.9/10 | 5.2/10 |
| Customization | 9/10 | 6/10 |
| Analytics | 6/10 | 5/10 |
| Integration | 6/10 | 6/10 |
| Support | 5/10 | 4/10 |
| Ease of Use | 6/10 | 5/10 |
| Security | 6/10 | 5/10 |
| Cost | 9/10 | 4/10 |
| Scalability | 6/10 | 6/10 |
| Pricing | ||
| Free plan | Yes | No |
| Cheapest paid plan | €13/user/mo Basic | Contact for pricing |
| Estimated cost for 10 users | Free Open Source (self-hosted) | Contact for pricing |
| Features | ||
| Contact Management | ||
| Customer Support Management | ||
| Integrations | ||
| Opportunity Management | ||
| Reporting & Analytics | ||
| Sales Automation | ||
| Built-in Calling | Not listed | |
| Collaboration | Not listed | |
| Lead Management | Not listed | |
| Marketing Automation | Not listed | |
| Mobile Access | Not listed | |
EspoCRM vs Infor CRM cost by team size
| Team size | EspoCRM | Infor CRM |
|---|---|---|
| 1 user | FreeOpen Source (self-hosted) | Contact for pricing |
| 5 users | FreeOpen Source (self-hosted) | Contact for pricing |
| 10 users | FreeOpen Source (self-hosted) | Contact for pricing |
| 25 users | FreeOpen Source (self-hosted) | Contact for pricing |
| 50 users | FreeOpen Source (self-hosted) | Contact for pricing |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose EspoCRM
- Has a free plan (Infor CRM does not)
- Higher Cost score (9/10 vs 4/10)
- Higher Customization score (9/10 vs 6/10)
- Better fit for small business (9/10 vs 3/10)
- Better fit for startups (8/10 vs 2/10)
Why choose Infor CRM
- Better fit for enterprise (6/10 vs 4/10)
Pros & Cons
EspoCRM
Pros
- The Entity Manager lets administrators add custom entities, fields and relationships without writing code.
- Every cloud plan includes all official extensions at no extra cost, among them the Sales Pack, VoIP, Google, Outlook and Mailchimp.
- The free, self-hostable open-source core keeps costs very low for small teams.
- You own your database and files and can request copies, which limits lock-in.
- Hosting in Germany is available for teams that need GDPR-friendly data residency.
Cons
- Reviewers say the initial setup of entities, roles and automations takes time and some technical skill.
- G2 reviewers point to a steep learning curve and limited documentation.
- A few reviewers reported slower performance with large datasets.
- Cloud support runs only 12 hours a day, 5 days a week, and the vendor team is very small.
- Self-hosted users must pay for reporting and BPM through the Advanced Pack.
Infor CRM
Pros
- Tight connection to Infor ERP data gives sales and service staff one view of customer history and orders.
- Partners rate its Outlook integration through Xbar as very strong, and Gmail sync is also available.
- Reviewers praise the sync engine and say new users are easy to train.
- Can be deployed on-premise as well as in the cloud, which suits companies with data-residency preferences.
Cons
- No public pricing, and implementation, customization and migration add cost on top of licences.
- Partners report that upgrading heavily customized installs is expensive and needs consultants, so many customers stay on outdated versions.
- Reviewers describe the reporting as challenging.
- Review volume is small and dated, and some guides call it a legacy system that is not recommended for new implementations.
Not sold on either?
Frequently Asked Questions
EspoCRM scores higher on our CRM criteria: 6.9/10 against 5.2/10 for Infor CRM. The largest gap is in Cost: 9/10 for EspoCRM and 4/10 for Infor CRM.
EspoCRM has a free plan; Infor CRM does not list one.
EspoCRM is the better fit for small business: we rate it 9/10 for them, against 3/10 for Infor CRM.
