ERPNext vs Salesmate Comparison
Compare ERPNext vs Salesmate features, pricing, and more.
Last updated: November 2026
ERPNext
6.5/10
Open-source ERP from Frappe with built-in CRM for leads, opportunities, quotations and campaigns, aimed at small and mid-sized businesses that need sales tied to accounting and stock.
Salesmate
6.5/10
Sales CRM with built-in calling and texting, sequences, workflow automation and Skara AI agents, sold per user to small and mid-sized sales teams.
Feature-by-Feature Comparison
| Feature | E ERPNext | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.5/10 | 6.5/10 |
| Customization | 9/10 | 7/10 |
| Analytics | 5/10 | 6/10 |
| Integration | 6/10 | 5/10 |
| Support | 5/10 | 7/10 |
| Ease of Use | 4/10 | 7/10 |
| Security | 6/10 | 7/10 |
| Cost | 9/10 | 7/10 |
| Scalability | 6/10 | 6/10 |
| Pricing | ||
| Free plan | Yes | No |
| Cheapest paid plan | $5/mo Sites | $29/user/mo Basic |
| Estimated cost for 10 users | Free Self-hosted (open source) | $290/mo Basic |
| Features | ||
| Built-in Calling | ||
| Collaboration | ||
| Contact Management | ||
| Customer Support Management | ||
| Integrations | ||
| Lead Management | ||
| Marketing Automation | ||
| Mobile Access | ||
| Opportunity Management | ||
| Reporting & Analytics | ||
| Sales Automation | Not listed | |
ERPNext vs Salesmate cost by team size
ERPNext costs less at every team size we checked.
| Team size | ERPNext | Salesmate |
|---|---|---|
| 1 user | FreeSelf-hosted (open source) | $29/moBasic |
| 5 users | FreeSelf-hosted (open source) | $145/moBasic |
| 10 users | FreeSelf-hosted (open source) | $290/moBasic |
| 25 users | FreeSelf-hosted (open source) | $725/moBasic |
| 50 users | FreeSelf-hosted (open source) | $1,450/moBasic |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
EWhy choose ERPNext
- Has a free plan (Salesmate does not)
- Lower estimated cost for 10 users: Free vs $290/mo
- Higher Customization score (9/10 vs 7/10)
- Higher Cost score (9/10 vs 7/10)
Why choose Salesmate
- Higher Ease of Use score (7/10 vs 4/10)
- Higher Support score (7/10 vs 5/10)
- Better fit for sales teams (9/10 vs 5/10)
Pros & Cons
EERPNext
Pros
- All modules are free and open source with no per-user fees, so costs scale with compute rather than headcount.
- Leads, opportunities and quotations connect directly to sales orders, invoices and stock in the same system.
- Highly customizable: reviewers praise changing forms without code, with full scripting and custom apps for developers.
- Wide set of built-in connectors, including Twilio and Exotel telephony, Stripe, PayPal, Shopify, WooCommerce and Plaid.
- Cheap managed hosting on Frappe Cloud starting at $5 a month, with a 14-day trial.
Cons
- The ERPNext CRM workspace is scheduled for removal in version 17, and Frappe recommends its separate Frappe CRM app instead.
- Reviewers say setup and integration with legacy systems require skilled technical staff.
- Reviewers report performance slowdowns with large databases.
- Reporting is described as limited by some reviewers, and the interface as dated.
- The Product Warranty covers bug fixes only, not functional support.
Salesmate
Pros
- Native VoIP calling and SMS, with numbers from about $1.10 a month in 80+ countries, so teams avoid buying a separate dialer.
- Entry price of $23 per user per month on annual billing undercuts many sales-focused CRMs with similar pipeline and email tracking features.
- The 15-day trial includes every feature and unlimited users, and Salesmate will extend it on request.
- Reviewers on G2 and Capterra (about 4.7 out of 5) repeatedly praise fast, responsive support and a clean pipeline interface.
- Holds ISO 27001 and SOC 2 certification, encrypts data at rest with AES-256, and offers IP access controls.
- All native integrations and the REST API are included on every plan at no extra cost.
Cons
- Key sales tools are gated by tier: sequences and the team inbox need Pro, and the power dialer and voicemail drop need Business.
- Usage charges for automation credits, calls, SMS, dedicated IPs and AI credits make the total cost hard to forecast.
- Reviewers on Trustpilot and G2 report email sync failures and messages landing in spam.
- About 46 native integrations is a small catalog next to HubSpot or Salesforce, so other connections rely on Zapier or Make.
- All fees are non-refundable, including unused time and voice credits.
- Some reviewers mention slow loading, a learning curve for advanced automation, and gaps in the mobile app.
Not sold on either?
Frequently Asked Questions
ERPNext and Salesmate both score 6.5/10 on our CRM criteria. The largest gap is in Ease of Use: 4/10 for ERPNext and 7/10 for Salesmate.
ERPNext costs less for 10 users: free on its Self-hosted (open source) plan, against about $290/mo on its Basic plan for Salesmate, billed monthly.
ERPNext has a free plan; Salesmate does not list one.
Salesmate is the better fit for sales teams: we rate it 9/10 for them, against 5/10 for ERPNext.
