Dolibarr ERP CRM vs Odoo Comparison
Compare Dolibarr ERP CRM vs Odoo features, pricing, and more.
Last updated: November 2026
Dolibarr ERP CRM
6.2/10
Free, open-source modular ERP and CRM suite for small and mid-sized businesses, freelancers and associations, available self-hosted or via paid cloud hosts like DoliCloud.
Odoo
7.2/10
Odoo is an open-source business suite whose CRM app handles leads, pipelines, calling, and reporting for small and mid-sized companies, with ERP modules available alongside it.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.2/10 | 7.2/10 |
| Analytics | 5/10 | 7/10 |
| Cost | 9/10 | 8/10 |
| Customization | 8/10 | 9/10 |
| Ease of Use | 5/10 | 5/10 |
| Integration | 5/10 | 8/10 |
| Scalability | 5/10 | 7/10 |
| Security | 6/10 | 7/10 |
| Support | 4/10 | 5/10 |
| Pricing | ||
| Free plan | Yes | Yes |
| Cheapest paid plan | €14/user/mo DoliCloud Basic | €31/user/mo Standard |
| Estimated cost for 10 users | Free Self-hosted (open source) | Free One App Free |
| Features | ||
| Collaboration | ||
| Contact Management | ||
| Customer Support Management | ||
| Integrations | ||
| Lead Management | ||
| Marketing Automation | ||
| Mobile Access | ||
| Opportunity Management | ||
| Reporting & Analytics | ||
| Built-in Calling | Not listed | |
| Sales Automation | Not listed | |
Which One Should You Choose?
Why choose Dolibarr ERP CRM
- Higher Cost score (9/10 vs 8/10)
Why choose Odoo
- Higher Integration score (8/10 vs 5/10)
- Higher Analytics score (7/10 vs 5/10)
- Better fit for mid-market (8/10 vs 5/10)
- Better fit for enterprise (5/10 vs 3/10)
Pros & Cons
Dolibarr ERP CRM
Pros
- The core suite is free and open source, and self-hosting avoids vendor lock-in.
- CRM covers the full cycle from prospect and opportunity to proposal, order and invoice in one system.
- The modular design lets teams enable only the modules they need, and the Module Builder supports low-code customization.
- Official cloud hosting is inexpensive at 14 euros per user per month and includes daily backups and SSH and database access.
- A REST API with a Swagger explorer allows custom integrations.
Cons
- Reviewers describe the interface as dated and not very attractive.
- Support ratings are the weakest category on Capterra and GetApp, at about 3.7 out of 5.
- Configuration takes time, and third-party modules can break after core upgrades.
- There are few native connectors to popular SaaS tools and no native mobile app, so mobile use is through the browser.
- Defaults are EU-centric, and some English users report translation issues.
Odoo
Pros
- The free plan gives unlimited users on a single app, so a team can run the CRM at no license cost.
- CRM data flows natively into Odoo's Sales, Inventory, Invoicing, and Email Marketing apps, so quotes and stock checks happen without third-party connectors.
- Lead tools go beyond the basics, with predictive scoring, quota-based assignment, deduplication, and enrichment.
- It is open source and highly customizable through Studio, the API, or self-hosting.
Cons
- Reviewers often describe the interface and workflows as complex for new users.
- Setup usually needs internal staff or a paid implementation partner.
- Some users report slow performance with large datasets.
- Opinions on support and documentation quality are mixed, and paid support is email-only on weekdays.
