Dolibarr ERP CRM vs ERPNext Comparison
Compare Dolibarr ERP CRM vs ERPNext features, pricing, and more.
Last updated: November 2026
Dolibarr ERP CRM
6.2/10
Free, open-source modular ERP and CRM suite for small and mid-sized businesses, freelancers and associations, available self-hosted or via paid cloud hosts like DoliCloud.
ERPNext
6.5/10
Open-source ERP from Frappe with built-in CRM for leads, opportunities, quotations and campaigns, aimed at small and mid-sized businesses that need sales tied to accounting and stock.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.2/10 | 6.5/10 |
| Customization | 8/10 | 9/10 |
| Analytics | 5/10 | 5/10 |
| Integration | 5/10 | 6/10 |
| Support | 4/10 | 5/10 |
| Ease of Use | 5/10 | 4/10 |
| Security | 6/10 | 6/10 |
| Cost | 9/10 | 9/10 |
| Scalability | 5/10 | 6/10 |
| Pricing | ||
| Free plan | Yes | Yes |
| Cheapest paid plan | €14/user/mo DoliCloud Basic | $5/mo Sites |
| Estimated cost for 10 users | Free Self-hosted (open source) | Free Self-hosted (open source) |
| Features | ||
| Collaboration | ||
| Contact Management | ||
| Customer Support Management | ||
| Integrations | ||
| Lead Management | ||
| Marketing Automation | ||
| Mobile Access | ||
| Opportunity Management | ||
| Reporting & Analytics | ||
| Built-in Calling | Not listed | |
Which One Should You Choose?
Why choose Dolibarr ERP CRM
- Higher Ease of Use score (5/10 vs 4/10)
Why choose ERPNext
- Higher Customization score (9/10 vs 8/10)
- Higher Integration score (6/10 vs 5/10)
- Better fit for enterprise (5/10 vs 3/10)
- Better fit for mid-market (7/10 vs 5/10)
Pros & Cons
Dolibarr ERP CRM
Pros
- The core suite is free and open source, and self-hosting avoids vendor lock-in.
- CRM covers the full cycle from prospect and opportunity to proposal, order and invoice in one system.
- The modular design lets teams enable only the modules they need, and the Module Builder supports low-code customization.
- Official cloud hosting is inexpensive at 14 euros per user per month and includes daily backups and SSH and database access.
- A REST API with a Swagger explorer allows custom integrations.
Cons
- Reviewers describe the interface as dated and not very attractive.
- Support ratings are the weakest category on Capterra and GetApp, at about 3.7 out of 5.
- Configuration takes time, and third-party modules can break after core upgrades.
- There are few native connectors to popular SaaS tools and no native mobile app, so mobile use is through the browser.
- Defaults are EU-centric, and some English users report translation issues.
ERPNext
Pros
- All modules are free and open source with no per-user fees, so costs scale with compute rather than headcount.
- Leads, opportunities and quotations connect directly to sales orders, invoices and stock in the same system.
- Highly customizable: reviewers praise changing forms without code, with full scripting and custom apps for developers.
- Wide set of built-in connectors, including Twilio and Exotel telephony, Stripe, PayPal, Shopify, WooCommerce and Plaid.
- Cheap managed hosting on Frappe Cloud starting at $5 a month, with a 14-day trial.
Cons
- The ERPNext CRM workspace is scheduled for removal in version 17, and Frappe recommends its separate Frappe CRM app instead.
- Reviewers say setup and integration with legacy systems require skilled technical staff.
- Reviewers report performance slowdowns with large databases.
- Reporting is described as limited by some reviewers, and the interface as dated.
- The Product Warranty covers bug fixes only, not functional support.
