Creatio vs Odoo Comparison
Compare Creatio vs Odoo features, pricing, and more.
Last updated: November 2026
Creatio
6.3/10
Creatio is a no-code platform with sales, marketing and service CRM modules and AI agents, built for mid-market and enterprise organizations.
Odoo
7.2/10
Odoo is an open-source business suite whose CRM app handles leads, pipelines, calling, and reporting for small and mid-sized companies, with ERP modules available alongside it.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.3/10 | 7.2/10 |
| Customization | 9/10 | 9/10 |
| Analytics | 6/10 | 7/10 |
| Integration | 6/10 | 8/10 |
| Support | 6/10 | 5/10 |
| Ease of Use | 6/10 | 5/10 |
| Security | 8/10 | 7/10 |
| Cost | 3/10 | 8/10 |
| Scalability | 8/10 | 7/10 |
| Pricing | ||
| Free plan | No | Yes |
| Cheapest paid plan | $40/user/mo Growth | €31/user/mo Standard |
| Estimated cost for 10 users | $750/mo Enterprise | Free One App Free |
| Features | ||
| Marketing Automation | ||
| Collaboration | ||
| Customer Support Management | ||
| Lead Management | ||
| Integrations | ||
| Sales Automation | ||
| Opportunity Management | ||
| Contact Management | ||
| Reporting & Analytics | ||
| Mobile Access | ||
| Built-in Calling | Not listed | |
Which One Should You Choose?
Why choose Creatio
- Higher Support score (6/10 vs 5/10)
- Higher Ease of Use score (6/10 vs 5/10)
- Better fit for enterprise (9/10 vs 5/10)
Why choose Odoo
- Has a free plan (Creatio does not)
- Higher Cost score (8/10 vs 3/10)
- Higher Integration score (8/10 vs 6/10)
- Better fit for small business (8/10 vs 3/10)
Pros & Cons
Creatio
Pros
- Its no-code process designer and BPM engine let business users build complex workflows and apps without developers.
- Its sales, marketing and service modules can be bought separately, so teams pay only for the CRM areas they use.
- Enterprise adds on-premise hosting, SSO, audit logs and HIPAA support, which suits regulated industries.
- Reviewers on Capterra and PeerSpot praise its marketing automation and the vendor's technical support.
Cons
- A reported 10,000 USD annual minimum and standard three-year term make it expensive for small teams.
- Every CRM module costs extra on top of the platform seat, which pushes up the real per-user price.
- Reviewers say the mobile app is weak and the learning curve is steep.
- Reviewers on PeerSpot and Capterra report too few ready-made connectors and say some updates have overwritten their customizations.
Odoo
Pros
- The free plan gives unlimited users on a single app, so a team can run the CRM at no license cost.
- CRM data flows natively into Odoo's Sales, Inventory, Invoicing, and Email Marketing apps, so quotes and stock checks happen without third-party connectors.
- Lead tools go beyond the basics, with predictive scoring, quota-based assignment, deduplication, and enrichment.
- It is open source and highly customizable through Studio, the API, or self-hosting.
Cons
- Reviewers often describe the interface and workflows as complex for new users.
- Setup usually needs internal staff or a paid implementation partner.
- Some users report slow performance with large datasets.
- Opinions on support and documentation quality are mixed, and paid support is email-only on weekdays.
