Creatio vs monday CRM Comparison
Compare Creatio vs monday CRM features, pricing, and more.
Last updated: November 2026
Creatio
6.3/10
Creatio is a no-code platform with sales, marketing and service CRM modules and AI agents, built for mid-market and enterprise organizations.
monday CRM
7.4/10
Sales CRM built on the monday.com work platform, with pipeline, lead and contact boards, email tracking, sequences and AI sales agents, for small and mid-sized sales teams.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.3/10 | 7.4/10 |
| Analytics | 6/10 | 7/10 |
| Cost | 3/10 | 6/10 |
| Customization | 9/10 | 8/10 |
| Ease of Use | 6/10 | 8/10 |
| Integration | 6/10 | 8/10 |
| Scalability | 8/10 | 7/10 |
| Security | 8/10 | 8/10 |
| Support | 6/10 | 7/10 |
| Pricing | ||
| Free plan | No | No |
| Cheapest paid plan | $40/user/mo Growth | $18/user/mo Basic |
| Estimated cost for 10 users | $750/mo Enterprise | $180/mo Basic |
| Features | ||
| Collaboration | ||
| Contact Management | ||
| Integrations | ||
| Lead Management | ||
| Marketing Automation | ||
| Mobile Access | ||
| Opportunity Management | ||
| Reporting & Analytics | ||
| Sales Automation | ||
| Customer Support Management | Not listed | |
Creatio vs monday CRM cost by team size
monday CRM costs less from 5 users.
| Team size | Creatio | monday CRM |
|---|---|---|
| 1 user | Contact for pricing | Contact for pricing |
| 5 users | $375/moEnterprise | $90/moBasic |
| 10 users | $750/moEnterprise | $180/moBasic |
| 25 users | $1,875/moEnterprise | $450/moBasic |
| 50 users | $3,750/moEnterprise | $900/moBasic |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Creatio
- Higher Customization score (9/10 vs 8/10)
- Higher Scalability score (8/10 vs 7/10)
- Better fit for enterprise (9/10 vs 6/10)
Why choose monday CRM
- Lower estimated cost for 10 users: $180/mo vs $750/mo
- Higher Cost score (6/10 vs 3/10)
- Higher Ease of Use score (8/10 vs 6/10)
- Better fit for small business (7/10 vs 3/10)
- Better fit for startups (6/10 vs 2/10)
Pros & Cons
Creatio
Pros
- Its no-code process designer and BPM engine let business users build complex workflows and apps without developers.
- Its sales, marketing and service modules can be bought separately, so teams pay only for the CRM areas they use.
- Enterprise adds on-premise hosting, SSO, audit logs and HIPAA support, which suits regulated industries.
- Reviewers on Capterra and PeerSpot praise its marketing automation and the vendor's technical support.
Cons
- A reported 10,000 USD annual minimum and standard three-year term make it expensive for small teams.
- Every CRM module costs extra on top of the platform seat, which pushes up the real per-user price.
- Reviewers say the mobile app is weak and the learning curve is steep.
- Reviewers on PeerSpot and Capterra report too few ready-made connectors and say some updates have overwritten their customizations.
monday CRM
Pros
- Uses the same flexible board model as monday work management, so teams already on monday.com can link sales pipelines to project delivery.
- Built-in AI agents score and enrich leads, flag stalled deals and summarize calls without a separate tool.
- Gmail and Outlook sync fills CRM fields from emails automatically, which cuts manual data entry for reps.
- Strong review scores of about 4.6 on G2 and 4.7 on Capterra, according to third-party summaries.
Cons
- Three-seat minimum and bucketed seats mean small teams pay for seats they do not use, and there is no free plan.
- Basic is very restricted, with one dashboard, 1,000 contacts and five columns per board, which pushes most teams to Standard or Pro.
- G2 reviewers often say it lacks features found in dedicated sales CRMs, especially native calling, texting and template automation.
- Email sequences and mass emails are reserved for Pro, and monthly billing costs much more than annual billing (41 versus 28 USD per seat on Pro).
Not sold on either?
Frequently Asked Questions
Monday CRM scores higher on our CRM criteria: 7.4/10 against 6.3/10 for Creatio. The largest gap is in Cost: 3/10 for Creatio and 6/10 for monday CRM.
Monday CRM costs less for 10 users: about $180/mo on its Basic plan, against about $750/mo on its Enterprise plan for Creatio, billed monthly.
No, neither Creatio nor monday CRM lists a free plan.
Monday CRM is the better fit for small business: we rate it 7/10 for them, against 3/10 for Creatio.
