Copper CRM vs Frappe CRM: Complete Comparison (2026)
An in-depth comparison of Copper CRM and Frappe CRM to help you choose the right tool for your business.
Last updated: November 2026
Copper CRM
6/10
CRM built around Google Workspace that lets small and mid-sized sales teams manage contacts, pipelines and deals from inside Gmail and Google apps.
Frappe CRM
7/10
Open-source sales CRM from Frappe for small and mid-sized sales teams, with unlimited users, lead and deal pipelines, calling, and WhatsApp integration.
Feature-by-Feature Comparison
| Feature | | F Frappe CRM |
|---|---|---|
| Scores | ||
| Overall Rating | 6/10 | 7/10 |
| Customization | 5/10 | 8/10 |
| Analytics | 5/10 | 5/10 |
| Integration | 7/10 | 6/10 |
| Support | 7/10 | 5/10 |
| Ease of Use | 8/10 | 7/10 |
| Security | 6/10 | 6/10 |
| Cost | 5/10 | 10/10 |
| Scalability | 4/10 | 6/10 |
| Pricing | ||
| Free plan | No | Yes |
| Cheapest paid plan | $29/user/mo Basic | $5/mo Frappe Cloud Sites |
| Estimated cost for 10 users | $290/mo Basic | Free Self-host |
| Features | ||
| Built-in Calling | ||
| Collaboration | ||
| Contact Management | ||
| Integrations | ||
| Lead Management | ||
| Mobile Access | ||
| Opportunity Management | ||
| Reporting & Analytics | ||
| Sales Automation | ||
Copper CRM vs Frappe CRM cost by team size
Frappe CRM costs less at every team size we checked.
| Team size | Copper CRM | Frappe CRM |
|---|---|---|
| 1 user | $29/moBasic | FreeSelf-host |
| 5 users | $145/moBasic | FreeSelf-host |
| 10 users | $290/moBasic | FreeSelf-host |
| 25 users | $725/moBasic | FreeSelf-host |
| 50 users | $1,450/moBasic | FreeSelf-host |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Copper CRM
- Higher Support score (7/10 vs 5/10)
- Higher Integration score (7/10 vs 6/10)
FWhy choose Frappe CRM
- Has a free plan (Copper CRM does not)
- Lower estimated cost for 10 users: Free vs $290/mo
- Higher Cost score (10/10 vs 5/10)
- Higher Customization score (8/10 vs 5/10)
- Better fit for mid-market (6/10 vs 4/10)
Pros & Cons
Copper CRM
Pros
- Copper runs inside Gmail through a Chrome extension, which reviewers rate among the strongest Google Workspace integrations of any CRM.
- Onboarding is quick. Capterra reviewers report being up and running within about a day.
- Reviewers praise support, including training calls with real people. Eligible annual Professional and Business accounts get personal onboarding and premium support.
- iOS and Android apps, plus AI tools that draft and rewrite emails, are listed on the pricing page.
Cons
- Features are tightly gated. Workflow automation, bulk email, reporting and integrations require Professional at $59 or more per seat, and custom reports require Business.
- Reviewers say teams outgrow its automation and reporting at around 15 to 20 users.
- Calling is not built in. Teams need JustCall or RingCentral, and some users report activity-logging problems with Google Voice.
- Capterra reviewers report automatic renewals with no refunds, plus occasional glitches in the Chrome extension and filters.
- It is a poor fit for teams on Outlook or Office 365.
FFrappe CRM
Pros
- No per-user fees, so large sales teams pay the same site price as small ones.
- The open-source AGPL code can be self-hosted for free and moved between hosting providers.
- Twilio and Exotel calling with recordings, plus WhatsApp Business chat, are logged on each lead.
- The ERPNext integration creates quotations from deals and customers from won deals.
- Custom fields, stage renaming, and permissions can be set up without code.
Cons
- Community users report slow progress on long-open issues and feature requests.
- Users report gaps between leads, deals, and ERPNext quotations, with won deals not always creating customers.
- Logging calls and scheduling follow-up tasks is described as tedious.
- There is no marketing automation and fewer out-of-the-box features than HubSpot or Odoo.
- There are very few formal reviews on review sites, and the interface is English only according to AlternativeTo.
Not sold on either?
Frequently Asked Questions
Frappe CRM scores higher on our CRM criteria: 7/10 against 6/10 for Copper CRM. The largest gap is in Cost: 5/10 for Copper CRM and 10/10 for Frappe CRM.
Frappe CRM costs less for 10 users: free on its Self-host plan, against about $290/mo on its Basic plan for Copper CRM, billed monthly.
Frappe CRM has a free plan; Copper CRM does not list one.
Frappe CRM is the better fit for enterprise: we rate it 4/10 for them, against 2/10 for Copper CRM.
Frappe CRM has Built-in Calling, which Copper CRM lacks.
