CloudTalk vs NetHunt CRM: Complete Comparison (2026)
An in-depth comparison of CloudTalk and NetHunt CRM to help you choose the right tool for your business.
Last updated: November 2026
CloudTalk
7/10
Cloud phone and call center software with AI voice agents, conversation intelligence and CRM integrations for sales and support teams.
NetHunt CRM
6.2/10
NetHunt CRM is a sales CRM that runs inside Gmail and Google Workspace, built for small and mid-size sales teams that manage leads, deals and multichannel outreach.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 7/10 | 6.2/10 |
| Analytics | 7/10 | 5/10 |
| Cost | 6/10 | 5/10 |
| Customization | 7/10 | 7/10 |
| Ease of Use | 8/10 | 7/10 |
| Integration | 8/10 | 7/10 |
| Scalability | 7/10 | 5/10 |
| Security | 6/10 | 5/10 |
| Support | 6/10 | 7/10 |
| Pricing | ||
| Free plan | No | No |
| Cheapest paid plan | €34/user/mo Starter | $30/user/mo Basic |
| Estimated cost for 10 users | €340/mo Starter | $300/mo Basic |
| Features | ||
| Built-in Calling | Not listed | |
| Collaboration | Not listed | |
| Contact Management | Not listed | |
| Integrations | Not listed | |
| Lead Management | Not listed | |
| Marketing Automation | Not listed | |
| Mobile Access | Not listed | |
| Opportunity Management | Not listed | |
| Reporting & Analytics | Not listed | |
| Sales Automation | Not listed | |
| More features | ||
| AI Agents | Not listed | |
| Voice and Audio | Not listed | |
| Transcription | Not listed | |
| API Access | Not listed | |
| Workflow Automation | Not listed | |
| Text Generation | Not listed | |
CloudTalk vs NetHunt CRM cost by team size
| Team size | CloudTalk | NetHunt CRM |
|---|---|---|
| 1 user | €34/moStarter | $30/moBasic |
| 5 users | €170/moStarter | $150/moBasic |
| 10 users | €340/moStarter | $300/moBasic |
| 25 users | €850/moStarter | $750/moBasic |
| 50 users | €1,700/moStarter | $1,500/moBasic |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose CloudTalk
- Higher Analytics score (7/10 vs 5/10)
- Higher Scalability score (7/10 vs 5/10)
- Better fit for enterprise (5/10 vs 3/10)
- Better fit for mid-market (8/10 vs 6/10)
Why choose NetHunt CRM
- Higher Support score (7/10 vs 6/10)
Pros & Cons
CloudTalk
Pros
- Dialer range from click-to-call up to a 10-line parallel dialer suits high-volume outbound sales.
- More than 95 native CRM and helpdesk integrations, plus API, webhooks and an MCP server, from the Essential tier.
- Low entry price of 25 EUR per user annually, and a 14-day trial with no credit card.
- The AI Receptionist includes 50 minutes at no cost and handles inbound calls 24/7 in more than 70 languages.
- Reviewers frequently praise call quality and an intuitive interface (G2 4.4/5).
Cons
- Power dialer, parallel dialer, conversation intelligence and AI agents are paid add-ons, so the real seat cost climbs.
- The Starter plan has no integrations or API, and keeps recordings for only one month.
- Reviewers report occasional glitches, dropped calls and app bugs.
- Support response is inconsistent according to some reviewers.
- US and Canada customers pay an extra 11% compliance recovery fee, and no refunds are given for partial periods.
NetHunt CRM
Pros
- The CRM works directly inside Gmail and Google Workspace, which reviewers on G2 and Software Finder single out as its strongest feature.
- Pipelines, folders and fields are flexible enough that reviewers say non-technical users can adapt them to their own workflows.
- It connects WhatsApp, Instagram, Facebook and other messengers alongside email, which gives it more channels than Copper.
- Reviewers rate its support highly, averaging 9.2 out of 10 on Software Finder.
- Startups get 75% off the Business plan for the first year, and non-profits get 25% off.
Cons
- Automation, API access, VoIP and sales reports require the Business plan at $60 per user per month.
- Annual pricing for the Business tiers is not published.
- Reviewers mention a learning curve and a crowded interface inside Gmail.
- Reporting is limited: some reports filter only by deal value, and Looker Studio comes without templates.
- It is much less useful for teams that do not use Google Workspace.
Not sold on either?
Frequently Asked Questions
CloudTalk scores higher on our CRM criteria: 7/10 against 6.2/10 for NetHunt CRM. The largest gap is in Analytics: 7/10 for CloudTalk and 5/10 for NetHunt CRM.
No, neither CloudTalk nor NetHunt CRM lists a free plan.
CloudTalk is the better fit for enterprise: we rate it 5/10 for them, against 3/10 for NetHunt CRM.
