CloudTalk vs Klenty: Complete Comparison (2026)
An in-depth comparison of CloudTalk and Klenty to help you choose the right tool for your business.
Last updated: November 2026
CloudTalk
7/10
Cloud phone and call center software with AI voice agents, conversation intelligence and CRM integrations for sales and support teams.
Klenty
6.3/10
Klenty is a sales engagement platform that runs email, calling, LinkedIn and SMS cadences for B2B outbound sales teams and syncs activity to their CRM.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 7/10 | 6.3/10 |
| Analytics | 7/10 | 5/10 |
| Cost | 6/10 | 7/10 |
| Customization | 7/10 | 6/10 |
| Ease of Use | 8/10 | 5/10 |
| Integration | 8/10 | 7/10 |
| Output Quality | 7/10 | Not listed |
| Scalability | 7/10 | 6/10 |
| Security | 6/10 | 6/10 |
| Support | 6/10 | 8/10 |
| Pricing | ||
| Free plan | No | No |
| Cheapest paid plan | €34/user/mo Starter | $70/user/mo Growth |
| Estimated cost for 10 users | €340/mo Starter | $700/mo Growth |
| Features | ||
| AI Agents | Not listed | |
| API Access | Not listed | |
| Text Generation | Not listed | |
| Transcription | Not listed | |
| Voice and Audio | Not listed | |
| Workflow Automation | Not listed | |
| More features | ||
| Built-in Calling | Not listed | |
| Lead Management | Not listed | |
| Integrations | Not listed | |
| Sales Automation | Not listed | |
| Contact Management | Not listed | |
| Reporting & Analytics | Not listed | |
CloudTalk vs Klenty cost by team size
| Team size | CloudTalk | Klenty |
|---|---|---|
| 1 user | €34/moStarter | $70/moGrowth |
| 5 users | €170/moStarter | $350/moGrowth |
| 10 users | €340/moStarter | $700/moGrowth |
| 25 users | €850/moStarter | $1,750/moGrowth |
| 50 users | €1,700/moStarter | $3,500/moGrowth |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose CloudTalk
- Higher Ease of Use score (8/10 vs 5/10)
- Higher Analytics score (7/10 vs 5/10)
- Better fit for mid-market (8/10 vs 6/10)
Why choose Klenty
- Higher Support score (8/10 vs 6/10)
- Higher Cost score (7/10 vs 6/10)
Pros & Cons
CloudTalk
Pros
- Dialer range from click-to-call up to a 10-line parallel dialer suits high-volume outbound sales.
- More than 95 native CRM and helpdesk integrations, plus API, webhooks and an MCP server, from the Essential tier.
- Low entry price of 25 EUR per user annually, and a 14-day trial with no credit card.
- The AI Receptionist includes 50 minutes at no cost and handles inbound calls 24/7 in more than 70 languages.
- Reviewers frequently praise call quality and an intuitive interface (G2 4.4/5).
Cons
- Power dialer, parallel dialer, conversation intelligence and AI agents are paid add-ons, so the real seat cost climbs.
- The Starter plan has no integrations or API, and keeps recordings for only one month.
- Reviewers report occasional glitches, dropped calls and app bugs.
- Support response is inconsistent according to some reviewers.
- US and Canada customers pay an extra 11% compliance recovery fee, and no refunds are given for partial periods.
Klenty
Pros
- Reviewers on G2 and Capterra repeatedly praise its fast, helpful support.
- The Starter plan is a flat $50 per month for unlimited users, which is unusually cheap for small outbound teams.
- Strong deliverability controls include custom tracking domains, A/B testing and approve-before-sending.
- Bidirectional CRM sync with Salesforce and HubSpot logs activity and updates fields automatically.
- The higher tiers include AI call features such as voicemail detection, transcription and call scorecards.
Cons
- It is not a standalone CRM: there is no native pipeline or deal management, so it must be paired with one.
- Reviewers cite a learning curve and a clunky interface.
- Reporting is basic on the lower tiers, and coaching and goals require the top plan.
- Its built-in contact data is limited, so many teams buy a separate data provider.
- G2 reviewers report billing disputes and difficult cancellations.
Not sold on either?
Frequently Asked Questions
CloudTalk scores higher on our AI Software criteria: 7/10 against 6.3/10 for Klenty. The largest gap is in Ease of Use: 8/10 for CloudTalk and 5/10 for Klenty.
No, neither CloudTalk nor Klenty lists a free plan.
CloudTalk is the better fit for mid-market: we rate it 8/10 for them, against 6/10 for Klenty.
