ClickUp vs SuiteCRM: Complete Comparison (2026)
An in-depth comparison of ClickUp and SuiteCRM to help you choose the right tool for your business.
Last updated: November 2026
ClickUp
7.1/10
ClickUp is a work management platform with tasks, docs, chat, automations, AI agents and a CRM layer for contacts, companies and deals, aimed at business teams.
SuiteCRM
6.3/10
Open-source CRM licensed under AGPL that covers sales, marketing and customer service, for businesses that want to self-host or pay for managed hosting without per-user fees.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 7.1/10 | 6.3/10 |
| Customization | 9/10 | 9/10 |
| Analytics | 7/10 | 5/10 |
| Integration | 8/10 | 5/10 |
| Support | 5/10 | 5/10 |
| Ease of Use | 5/10 | 4/10 |
| Security | 8/10 | 6/10 |
| Cost | 7/10 | 9/10 |
| Scalability | 7/10 | 6/10 |
| Pricing | ||
| Free plan | Yes | Yes |
| Cheapest paid plan | $12/user/mo Core | £50/mo Fully Managed Hosting |
| Estimated cost for 10 users | Free Free Forever | Free Self-Hosted |
| Features | ||
| Contact Management | ||
| Integrations | ||
| Lead Management | ||
| Opportunity Management | ||
| Reporting & Analytics | ||
| Sales Automation | ||
| Collaboration | Not listed | |
| Customer Support Management | Not listed | |
| Marketing Automation | Not listed | |
| Mobile Access | Not listed | |
ClickUp vs SuiteCRM cost by team size
| Team size | ClickUp | SuiteCRM |
|---|---|---|
| 1 user | FreeFree Forever | FreeSelf-Hosted |
| 5 users | FreeFree Forever | FreeSelf-Hosted |
| 10 users | FreeFree Forever | FreeSelf-Hosted |
| 25 users | FreeFree Forever | FreeSelf-Hosted |
| 50 users | FreeFree Forever | FreeSelf-Hosted |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose ClickUp
- Higher Integration score (8/10 vs 5/10)
- Higher Analytics score (7/10 vs 5/10)
- Better fit for startups (8/10 vs 6/10)
- Better fit for freelancers (5/10 vs 3/10)
Why choose SuiteCRM
- Higher Cost score (9/10 vs 7/10)
Pros & Cons
ClickUp
Pros
- Deals can become delivery projects in the same workspace, which suits agencies and consultancies that sell and deliver client work.
- The free plan allows unlimited members and unlimited tasks, so small teams can try the platform before paying.
- Custom fields, task types, many views and automations let teams model most pipelines and processes without code.
- Enterprise security options include SAML, SCIM, audit logs, data residency and HIPAA support with a BAA.
Cons
- It is not a dedicated CRM. Reviewers report needing Zapier automations for CRM workflows, and the CRM page does not confirm email sync or native calling.
- Reviewers report a steep learning curve and say new users need hours of training to become proficient.
- G2 and Capterra reviewers report bugs, slow performance and support replies that do not resolve problems.
- The late-2026 pricing change raised per-user list prices for new workspaces, and heavy AI use requires buying extra credits.
SuiteCRM
Pros
- The software is free under the AGPL with no per-user fees, so costs do not rise with headcount.
- Fields, layouts and modules can be changed extensively, including through a no-code module builder.
- Self-hosting gives full control over where data lives.
- It covers sales, service and marketing in one product, with quotes, invoices, cases, campaigns and surveys.
- Paid options include SuiteASSURED, which adds a warranty and legal indemnities.
Cons
- Reviewers consistently describe the interface as dated.
- Reviewers call the workflow automation basic and limited out of the box.
- There is no native mobile app, only a mobile web view.
- Free users rely on community forums, which reviewers say can be slow.
- Setting it up and maintaining it requires technical skills.
Not sold on either?
Frequently Asked Questions
ClickUp scores higher on our CRM criteria: 7.1/10 against 6.3/10 for SuiteCRM. The largest gap is in Integration: 8/10 for ClickUp and 5/10 for SuiteCRM.
Yes, both ClickUp and SuiteCRM have a free plan.
ClickUp is the better fit for freelancers: we rate it 5/10 for them, against 3/10 for SuiteCRM.
