ClickUp vs OroCRM: Complete Comparison (2026)
An in-depth comparison of ClickUp and OroCRM to help you choose the right tool for your business.
Last updated: November 2026
ClickUp
7.1/10
ClickUp is a work management platform with tasks, docs, chat, automations, AI agents and a CRM layer for contacts, companies and deals, aimed at business teams.
OroCRM
6/10
Open source CRM built on OroPlatform and Symfony. It manages leads, opportunities, accounts, cases and campaigns for mid-size and large businesses that need deep customization.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 7.1/10 | 6/10 |
| Customization | 9/10 | 9/10 |
| Integration | 8/10 | 6/10 |
| Scalability | 7/10 | 7/10 |
| Analytics | 7/10 | 6/10 |
| Cost | 7/10 | 5/10 |
| Ease of Use | 5/10 | 4/10 |
| Security | 8/10 | 6/10 |
| Support | 5/10 | 5/10 |
| Pricing | ||
| Free plan | Yes | Yes |
| Cheapest paid plan | $12/user/mo Core | $116/user/mo Enterprise Edition |
| Estimated cost for 10 users | Free Free Forever | Free Community Edition |
| Features | ||
| Contact Management | ||
| Integrations | ||
| Lead Management | ||
| Opportunity Management | ||
| Reporting & Analytics | ||
| Sales Automation | ||
| Collaboration | Not listed | |
| Customer Support Management | Not listed | |
| Marketing Automation | Not listed | |
| Mobile Access | Not listed | |
ClickUp vs OroCRM cost by team size
ClickUp and OroCRM cost the same at every team size we checked.
| Team size | ClickUp | OroCRM |
|---|---|---|
| 1 user | FreeFree Forever | FreeCommunity Edition |
| 5 users | FreeFree Forever | FreeCommunity Edition |
| 10 users | FreeFree Forever | FreeCommunity Edition |
| 25 users | FreeFree Forever | FreeCommunity Edition |
| 50 users | FreeFree Forever | FreeCommunity Edition |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose ClickUp
- Higher Integration score (8/10 vs 6/10)
- Higher Cost score (7/10 vs 5/10)
- Better fit for small business (8/10 vs 4/10)
- Better fit for freelancers (5/10 vs 2/10)
Why choose OroCRM
Our data shows no clear advantage over ClickUp.
Pros & Cons
ClickUp
Pros
- Deals can become delivery projects in the same workspace, which suits agencies and consultancies that sell and deliver client work.
- The free plan allows unlimited members and unlimited tasks, so small teams can try the platform before paying.
- Custom fields, task types, many views and automations let teams model most pipelines and processes without code.
- Enterprise security options include SAML, SCIM, audit logs, data residency and HIPAA support with a BAA.
Cons
- It is not a dedicated CRM. Reviewers report needing Zapier automations for CRM workflows, and the CRM page does not confirm email sync or native calling.
- Reviewers report a steep learning curve and say new users need hours of training to become proficient.
- G2 and Capterra reviewers report bugs, slow performance and support replies that do not resolve problems.
- The late-2026 pricing change raised per-user list prices for new workspaces, and heavy AI use requires buying extra credits.
OroCRM
Pros
- The Community Edition is open source under OSL-3.0, so you can self-host it with no licence fees.
- The Symfony-based OroPlatform lets developers deeply customize entities, workflows and the user interface.
- A built-in workflow engine covers leads, opportunities and tasks, and teams can add custom workflows.
- Opportunities support multiple currencies, and Enterprise supports multiple organizations, which suits companies operating in several regions.
- Mailchimp, Dotdigital and Zendesk integrations are documented.
Cons
- Email campaigns depend on Mailchimp or Dotdigital, with no native email marketing engine.
- Self-hosting and customization need PHP and Symfony developers.
- Oro does not publish Enterprise pricing on its own site.
- There are very few independent user reviews, which makes it hard to judge vendor support.
Not sold on either?
Frequently Asked Questions
ClickUp scores higher on our CRM criteria: 7.1/10 against 6/10 for OroCRM. The largest gap is in Cost: 7/10 for ClickUp and 5/10 for OroCRM.
Both are free for 10 users.
Yes, both ClickUp and OroCRM have a free plan.
ClickUp is the better fit for small business: we rate it 8/10 for them, against 4/10 for OroCRM.
