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ClickUp vs karmaCRM: Complete Comparison (2026)

An in-depth comparison of ClickUp and karmaCRM to help you choose the right tool for your business.

Last updated: November 2026

ClickUp logo

ClickUp

7.1/10

Winner

ClickUp is a work management platform with tasks, docs, chat, automations, AI agents and a CRM layer for contacts, companies and deals, aimed at business teams.

K

karmaCRM

4.8/10

karmaCRM is a simple, customizable cloud CRM for small businesses that need contacts, deals, tasks, email sync, and basic email campaigns.

Feature-by-Feature Comparison

Feature
ClickUp logo
ClickUp
K
karmaCRM
Scores
Overall Rating7.1/104.8/10
Customization9/106/10
Analytics7/103/10
Integration8/105/10
Support5/106/10
Ease of Use5/105/10
Security8/103/10
Cost7/105/10
Scalability7/103/10
Pricing
Free planYesNo
Cheapest paid plan$12/user/mo
Core
$28/user/mo
Basic
Estimated cost for 10 usersFree
Free Forever
$550/mo
Premium
Features
Collaboration
Contact Management
Integrations
Lead Management
Mobile Access
Opportunity Management
Sales Automation
Marketing AutomationNot listed
Reporting & AnalyticsNot listed

ClickUp vs karmaCRM cost by team size

ClickUp costs less at every team size we checked.

Team sizeClickUpkarmaCRM
1 userFreeFree Forever$55/moPremium
5 usersFreeFree Forever$275/moPremium
10 usersFreeFree Forever$550/moPremium
25 usersFreeFree Forever$1,375/moPremium
50 usersFreeFree Forever$2,750/moPremium

The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.

Which One Should You Choose?

ClickUp logo
Why choose ClickUp

  • Has a free plan (karmaCRM does not)
  • Lower estimated cost for 10 users: Free vs $550/mo
  • Higher Security score (8/10 vs 3/10)
  • Higher Analytics score (7/10 vs 3/10)
  • Better fit for enterprise (6/10 vs 2/10)

K
Why choose karmaCRM

  • Higher Support score (6/10 vs 5/10)

Pros & Cons

ClickUp logo
ClickUp

Pros

  • Deals can become delivery projects in the same workspace, which suits agencies and consultancies that sell and deliver client work.
  • The free plan allows unlimited members and unlimited tasks, so small teams can try the platform before paying.
  • Custom fields, task types, many views and automations let teams model most pipelines and processes without code.
  • Enterprise security options include SAML, SCIM, audit logs, data residency and HIPAA support with a BAA.

Cons

  • It is not a dedicated CRM. Reviewers report needing Zapier automations for CRM workflows, and the CRM page does not confirm email sync or native calling.
  • Reviewers report a steep learning curve and say new users need hours of training to become proficient.
  • G2 and Capterra reviewers report bugs, slow performance and support replies that do not resolve problems.
  • The late-2026 pricing change raised per-user list prices for new workspaces, and heavy AI use requires buying extra credits.

K
karmaCRM

Pros

  • Every plan includes unlimited contacts, companies, and deals, so costs rise only with the number of users.
  • Two-way sync with Gmail, Google Calendar, and Google Contacts suits teams that run on Google Workspace.
  • Reviewers say users can customize fields, labels, tabs, and dashboard widgets.
  • The 14-day trial includes Pro features and needs no credit card, and there is no long-term contract.
  • Some reviewers say support replied quickly, including on weekends.

Cons

  • Reviewers describe the interface as dated and cluttered, and navigation as confusing.
  • Reviewers say the mobile app has limited features.
  • Reviewers report file storage limits on the Basic and Pro plans.
  • The vendor gives no refunds on cancellation or downgrade, and the pricing page shows only annual-billing prices.
  • Independent reviews are few and mostly from 2016 to 2019, and the vendor publishes no security certifications.

Not sold on either?

Frequently Asked Questions

ClickUp scores higher on our CRM criteria: 7.1/10 against 4.8/10 for karmaCRM. The largest gap is in Security: 8/10 for ClickUp and 3/10 for karmaCRM.

ClickUp costs less for 10 users: free on its Free Forever plan, against about $550/mo on its Premium plan for karmaCRM, billed monthly.

ClickUp has a free plan; karmaCRM does not list one.

ClickUp is the better fit for enterprise: we rate it 6/10 for them, against 2/10 for karmaCRM.

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