ClickUp vs Infor CRM: Complete Comparison (2026)
An in-depth comparison of ClickUp and Infor CRM to help you choose the right tool for your business.
Last updated: November 2026
ClickUp
7.1/10
ClickUp is a work management platform with tasks, docs, chat, automations, AI agents and a CRM layer for contacts, companies and deals, aimed at business teams.
Infor CRM
5.2/10
Infor CRM (Infor CRM SLX, formerly Saleslogix) is an enterprise CRM for sales, service and marketing teams that connects customer data with Infor ERP systems.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 7.1/10 | 5.2/10 |
| Customization | 9/10 | 6/10 |
| Integration | 8/10 | 6/10 |
| Scalability | 7/10 | 6/10 |
| Analytics | 7/10 | 5/10 |
| Cost | 7/10 | 4/10 |
| Ease of Use | 5/10 | 5/10 |
| Security | 8/10 | 5/10 |
| Support | 5/10 | 4/10 |
| Pricing | ||
| Free plan | Yes | No |
| Cheapest paid plan | $12/user/mo Core | Contact for pricing |
| Estimated cost for 10 users | Free Free Forever | Contact for pricing |
| Features | ||
| Contact Management | ||
| Integrations | ||
| Mobile Access | ||
| Opportunity Management | ||
| Reporting & Analytics | ||
| Sales Automation | ||
| Collaboration | Not listed | |
| Customer Support Management | Not listed | |
| Lead Management | Not listed | |
ClickUp vs Infor CRM cost by team size
| Team size | ClickUp | Infor CRM |
|---|---|---|
| 1 user | FreeFree Forever | Contact for pricing |
| 5 users | FreeFree Forever | Contact for pricing |
| 10 users | FreeFree Forever | Contact for pricing |
| 25 users | FreeFree Forever | Contact for pricing |
| 50 users | FreeFree Forever | Contact for pricing |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose ClickUp
- Has a free plan (Infor CRM does not)
- Higher Customization score (9/10 vs 6/10)
- Higher Cost score (7/10 vs 4/10)
- Better fit for startups (8/10 vs 2/10)
- Better fit for small business (8/10 vs 3/10)
Why choose Infor CRM
- Better fit for sales teams (7/10 vs 5/10)
Pros & Cons
ClickUp
Pros
- Deals can become delivery projects in the same workspace, which suits agencies and consultancies that sell and deliver client work.
- The free plan allows unlimited members and unlimited tasks, so small teams can try the platform before paying.
- Custom fields, task types, many views and automations let teams model most pipelines and processes without code.
- Enterprise security options include SAML, SCIM, audit logs, data residency and HIPAA support with a BAA.
Cons
- It is not a dedicated CRM. Reviewers report needing Zapier automations for CRM workflows, and the CRM page does not confirm email sync or native calling.
- Reviewers report a steep learning curve and say new users need hours of training to become proficient.
- G2 and Capterra reviewers report bugs, slow performance and support replies that do not resolve problems.
- The late-2026 pricing change raised per-user list prices for new workspaces, and heavy AI use requires buying extra credits.
Infor CRM
Pros
- Tight connection to Infor ERP data gives sales and service staff one view of customer history and orders.
- Partners rate its Outlook integration through Xbar as very strong, and Gmail sync is also available.
- Reviewers praise the sync engine and say new users are easy to train.
- Can be deployed on-premise as well as in the cloud, which suits companies with data-residency preferences.
Cons
- No public pricing, and implementation, customization and migration add cost on top of licences.
- Partners report that upgrading heavily customized installs is expensive and needs consultants, so many customers stay on outdated versions.
- Reviewers describe the reporting as challenging.
- Review volume is small and dated, and some guides call it a legacy system that is not recommended for new implementations.
Not sold on either?
Frequently Asked Questions
ClickUp scores higher on our CRM criteria: 7.1/10 against 5.2/10 for Infor CRM. The largest gap is in Cost: 7/10 for ClickUp and 4/10 for Infor CRM.
ClickUp has a free plan; Infor CRM does not list one.
ClickUp is the better fit for startups: we rate it 8/10 for them, against 2/10 for Infor CRM.
