Brevo vs Krayin CRM: Complete Comparison (2026)
An in-depth comparison of Brevo and Krayin CRM to help you choose the right tool for your business.
Last updated: November 2026
Brevo
6.9/10
Brevo, formerly Sendinblue, is a multichannel marketing platform for email, SMS, WhatsApp, automation and transactional messaging, with a built-in sales CRM for small and mid-sized businesses.
Krayin CRM
6.3/10
Free, MIT-licensed, self-hosted CRM built on Laravel and Vue.js, made by Webkul for SMBs and developers who want to customize how they manage leads, contacts and sales.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.9/10 | 6.3/10 |
| Customization | 6/10 | 9/10 |
| Analytics | 6/10 | 4/10 |
| Integration | 7/10 | 5/10 |
| Support | 5/10 | 5/10 |
| Ease of Use | 8/10 | 5/10 |
| Security | 7/10 | 6/10 |
| Cost | 8/10 | 9/10 |
| Scalability | 7/10 | 5/10 |
| Pricing | ||
| Free plan | Yes | Yes |
| Cheapest paid plan | $9/mo Starter | $20/mo Krayin CRM Hosting |
| Estimated cost for 10 users | $499/mo Professional | Free Open Source (self-hosted) |
| Features | ||
| Built-in Calling | Not listed | |
| Contact Management | Not listed | |
| Customer Support Management | Not listed | |
| Integrations | Not listed | |
| Lead Management | Not listed | |
| Opportunity Management | Not listed | |
| Reporting & Analytics | Not listed | |
| More features | ||
| Landing Pages | Not listed | |
| SMS Marketing | Not listed | |
| E-commerce Features | Not listed | |
| Email Marketing | Not listed | |
| Segmentation | Not listed | |
| A/B Testing | Not listed | |
Brevo vs Krayin CRM cost by team size
Brevo and Krayin CRM cost the same at 1 user; Krayin CRM costs less from 5 to 10 users.
| Team size | Brevo | Krayin CRM |
|---|---|---|
| 1 user | FreeFree | FreeOpen Source (self-hosted) |
| 5 users | $499/moProfessional | FreeOpen Source (self-hosted) |
| 10 users | $499/moProfessional | FreeOpen Source (self-hosted) |
| 25 users | Contact for pricing | FreeOpen Source (self-hosted) |
| 50 users | Contact for pricing | FreeOpen Source (self-hosted) |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Brevo
- Higher Ease of Use score (8/10 vs 5/10)
- Higher Analytics score (6/10 vs 4/10)
- Better fit for freelancers (7/10 vs 4/10)
- Better fit for small business (9/10 vs 7/10)
Why choose Krayin CRM
- Lower estimated cost for 10 users: Free vs $499/mo
- Higher Customization score (9/10 vs 6/10)
- Higher Cost score (9/10 vs 8/10)
- Better fit for agencies (7/10 vs 4/10)
- Better fit for developers (9/10 vs 6/10)
Pros & Cons
Brevo
Pros
- The free plan sends 300 emails a day and allows up to 100,000 contacts, which is generous for testing the product or for very small lists.
- Pricing is based mainly on how many emails you send, so businesses with large lists that email rarely can keep costs low.
- Transactional email through an API and SMTP, outbound webhooks and a Zapier connector are included on every plan, including Free.
- Email, SMS, WhatsApp, push, live chat and a sales CRM are available from one vendor.
Cons
- On Starter and Standard, the lowest send tiers cap contacts at 500 to 2,500, which can force earlier upgrades.
- Pop-ups, contact scoring, WhatsApp, inbound webhooks and phone support all require Professional, which starts at $499 a month.
- Many reviewers on Capterra and Trustpilot report sudden account suspensions with unclear reasons and slow reinstatement.
- SMS and WhatsApp are billed as prepaid credits on top of the plan price, and the CRM is a separate purchase.
Krayin CRM
Pros
- The core is MIT-licensed and free, with no per-user fees.
- The Laravel and Vue.js codebase is modular and easy for PHP developers to extend.
- Products and quotes are included in the free core.
- The project is active, with about 24k GitHub stars.
- Managed hosting at 20 USD per month includes unlimited users.
Cons
- Self-hosting needs PHP 8.3, MySQL or MariaDB and at least 3 GB of RAM, so it takes technical skill.
- Premium extensions are expensive one-time purchases, such as VoIP at 4,500 USD.
- The extension ecosystem is smaller than SuiteCRM's.
- Two-factor authentication is a paid extension rather than built in.
- No mobile app is mentioned on the official site.
Not sold on either?
Frequently Asked Questions
Brevo scores higher on our CRM criteria: 6.9/10 against 6.3/10 for Krayin CRM. The largest gap is in Customization: 6/10 for Brevo and 9/10 for Krayin CRM.
Krayin CRM costs less for 10 users: free on its Open Source (self-hosted) plan, against about $499/mo on its Professional plan for Brevo, billed monthly.
Yes, both Brevo and Krayin CRM have a free plan.
Krayin CRM is the better fit for agencies: we rate it 7/10 for them, against 4/10 for Brevo.
