Backstop CRM vs monday CRM: Complete Comparison (2026)
An in-depth comparison of Backstop CRM and monday CRM to help you choose the right tool for your business.
Last updated: November 2026
Backstop CRM
5.5/10
Backstop CRM is a cloud CRM for investment firms that centralizes contacts, relationships, and meeting notes. Its users include hedge funds, private equity firms, pensions, endowments, and family offices.
monday CRM
7.4/10
Sales CRM built on the monday.com work platform, with pipeline, lead and contact boards, email tracking, sequences and AI sales agents, for small and mid-sized sales teams.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 5.5/10 | 7.4/10 |
| Customization | 6/10 | 8/10 |
| Analytics | 5/10 | 7/10 |
| Integration | 5/10 | 8/10 |
| Support | 7/10 | 7/10 |
| Ease of Use | 6/10 | 8/10 |
| Security | 6/10 | 8/10 |
| Cost | 4/10 | 6/10 |
| Scalability | 6/10 | 7/10 |
| Pricing | ||
| Free plan | No | No |
| Cheapest paid plan | Contact for pricing | $18/user/mo Basic |
| Estimated cost for 10 users | Contact for pricing | $180/mo Basic |
| Features | ||
| Collaboration | ||
| Contact Management | ||
| Integrations | ||
| Mobile Access | ||
| Opportunity Management | ||
| Reporting & Analytics | ||
| Lead Management | Not listed | |
| Marketing Automation | Not listed | |
| Sales Automation | Not listed | |
Backstop CRM vs monday CRM cost by team size
| Team size | Backstop CRM | monday CRM |
|---|---|---|
| 1 user | Contact for pricing | Contact for pricing |
| 5 users | Contact for pricing | $90/moBasic |
| 10 users | Contact for pricing | $180/moBasic |
| 25 users | Contact for pricing | $450/moBasic |
| 50 users | Contact for pricing | $900/moBasic |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Backstop CRM
Our data shows no clear advantage over monday CRM.
Why choose monday CRM
- Higher Integration score (8/10 vs 5/10)
- Higher Customization score (8/10 vs 6/10)
- Better fit for freelancers (3/10 vs 1/10)
- Better fit for small business (7/10 vs 5/10)
Pros & Cons
Backstop CRM
Pros
- Built for investment firms, with record types such as vehicles, opportunities, and due diligence notes
- The Outlook plug-in saves emails, attachments, and meeting notes to Backstop on web and desktop, PC and Mac
- Reviewers on Capterra and Software Advice rate it about 4.3 out of 5 overall and 4.4 for customer support
- Reviewers say Excel add-ins let them pull data out and build detailed reports
Cons
- Reviewers describe the interface as dated
- The mobile app and mobile responsiveness get poor reviews
- Some reviewers find the reporting features complicated
- Pricing is not published and must be quoted by sales
- There is no marketing automation or built-in calling of the kind general-purpose CRMs offer
monday CRM
Pros
- Uses the same flexible board model as monday work management, so teams already on monday.com can link sales pipelines to project delivery.
- Built-in AI agents score and enrich leads, flag stalled deals and summarize calls without a separate tool.
- Gmail and Outlook sync fills CRM fields from emails automatically, which cuts manual data entry for reps.
- Strong review scores of about 4.6 on G2 and 4.7 on Capterra, according to third-party summaries.
Cons
- Three-seat minimum and bucketed seats mean small teams pay for seats they do not use, and there is no free plan.
- Basic is very restricted, with one dashboard, 1,000 contacts and five columns per board, which pushes most teams to Standard or Pro.
- G2 reviewers often say it lacks features found in dedicated sales CRMs, especially native calling, texting and template automation.
- Email sequences and mass emails are reserved for Pro, and monthly billing costs much more than annual billing (41 versus 28 USD per seat on Pro).
Not sold on either?
Frequently Asked Questions
Monday CRM scores higher on our CRM criteria: 7.4/10 against 5.5/10 for Backstop CRM. The largest gap is in Integration: 5/10 for Backstop CRM and 8/10 for monday CRM.
No, neither Backstop CRM nor monday CRM lists a free plan.
Monday CRM is the better fit for freelancers: we rate it 3/10 for them, against 1/10 for Backstop CRM.
