Autotask PSA vs monday work management: Complete Comparison (2026)
An in-depth comparison of Autotask PSA and monday work management to help you choose the right tool for your business.
Last updated: November 2026
Autotask PSA
5.8/10
Cloud professional services automation platform from Kaseya (Datto) for managed service providers. It combines ticketing, projects, time tracking, contracts and billing.
monday work management
7.3/10
A visual, board-based work management platform for planning projects, tracking tasks, and automating workflows, for teams from small businesses to enterprises.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 5.8/10 | 7.3/10 |
| Cost | 3/10 | 4/10 |
| Ease of Use | 4/10 | 8/10 |
| Analytics | 7/10 | 7/10 |
| Customization | 7/10 | 9/10 |
| Scalability | 7/10 | 8/10 |
| Support | 5/10 | 7/10 |
| Integration | 8/10 | 8/10 |
| Security | 7/10 | 8/10 |
| Pricing | ||
| Free plan | No | Yes |
| Cheapest paid plan | Contact for pricing | €9/user/mo Basic |
| Estimated cost for 10 users | Contact for pricing | €90/mo Basic |
| Features | ||
| App integrations | ||
| Client collaboration | ||
| Dashboards | ||
| Gantt charts | ||
| Reporting | ||
| Scheduling | ||
| Task management | ||
| Time tracking | ||
| Workflow automation | ||
| Collaboration tools | Not listed | |
| Docs | Not listed | |
| File sharing | Not listed | |
| Kanban boards | Not listed | |
| Knowledge base | Not listed | |
| Spreadsheet interface | Not listed | |
| Task lists | Not listed | |
| Timeline view | Not listed | |
Autotask PSA vs monday work management cost by team size
| Team size | Autotask PSA | monday work management |
|---|---|---|
| 1 user | Contact for pricing | FreeFree |
| 5 users | Contact for pricing | €45/moBasic |
| 10 users | Contact for pricing | €90/moBasic |
| 25 users | Contact for pricing | €225/moBasic |
| 50 users | Contact for pricing | €450/moBasic |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Autotask PSA
Our data shows no clear advantage over monday work management.
Why choose monday work management
- Has a free plan (Autotask PSA does not)
- Higher Ease of Use score (8/10 vs 4/10)
- Higher Customization score (9/10 vs 7/10)
- Better fit for marketing teams (9/10 vs 1/10)
- Better fit for startups (6/10 vs 2/10)
Pros & Cons
Autotask PSA
Pros
- Time logged on tickets and project tasks flows into contract billing and invoicing, which reviewers say reduces revenue leakage.
- Tight integration with Datto RMM, IT Glue and the Kaseya IT Complete suite, plus an API with more than 170 listed integrations.
- ITIL-aligned ticketing with SLA tracking and alert-to-ticket automation that cuts duplicate tickets.
- Customizable dashboards and pre-built utilization and profitability reports for MSP managers.
Cons
- Users call the projects module underdeveloped for real project planning, and many add third-party Gantt tools.
- Steep learning curve, click-heavy interface and long, costly implementation.
- No public pricing, and reviewers report seat minimums, multi-year contracts and upselling since the Kaseya acquisition.
- Custom reporting and the automation rules are hard to configure without technical help.
monday work management
Pros
- Color-coded boards and multiple views help non-technical teams adopt the tool quickly, according to several 2026 reviews.
- Customization is deep, with more than 30 column types, more than 15 views, and more than 200 templates.
- Pro includes 25,000 automation and integration actions per month, which covers most operational needs.
- Reviewers cite a marketplace of more than 850 integrations, and monday.com sells CRM, service, and dev products from the same vendor.
- Enterprise adds portfolio and resource management, a 99.9 percent uptime SLA, and 24/7 support.
Cons
- Third-party reviews report a three-seat minimum on paid plans and seats sold in blocks above that, so some teams pay for unused seats.
- Time tracking and private boards require Pro, and Standard allows only 250 automation actions per month.
- Metered AI credits make budgeting less predictable, according to reviewers.
- Reviewers say the mobile app lags behind the web version.
- Chat and docs are basic, so teams usually still need separate messaging and docs tools.
Not sold on either?
Frequently Asked Questions
Monday work management scores higher on our Project Management criteria: 7.3/10 against 5.8/10 for Autotask PSA. The largest gap is in Ease of Use: 4/10 for Autotask PSA and 8/10 for monday work management.
Monday work management has a free plan; Autotask PSA does not list one.
Monday work management is the better fit for marketing teams: we rate it 9/10 for them, against 1/10 for Autotask PSA.
