Apptivo vs Dolibarr ERP CRM: Complete Comparison (2026)
An in-depth comparison of Apptivo and Dolibarr ERP CRM to help you choose the right tool for your business.
Last updated: November 2026
Apptivo
6.3/10
Apptivo is a modular cloud CRM and business suite that combines sales, help desk, projects, invoicing and campaigns for small and mid-sized businesses.
Dolibarr ERP CRM
6.2/10
Free, open-source modular ERP and CRM suite for small and mid-sized businesses, freelancers and associations, available self-hosted or via paid cloud hosts like DoliCloud.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.3/10 | 6.2/10 |
| Customization | 8/10 | 8/10 |
| Analytics | 5/10 | 5/10 |
| Integration | 5/10 | 5/10 |
| Support | 8/10 | 4/10 |
| Ease of Use | 5/10 | 5/10 |
| Security | 6/10 | 6/10 |
| Cost | 8/10 | 9/10 |
| Scalability | 5/10 | 5/10 |
| Pricing | ||
| Free plan | No | Yes |
| Cheapest paid plan | $20/user/mo Lite | €14/user/mo DoliCloud Basic |
| Estimated cost for 10 users | $200/mo Lite | Free Self-hosted (open source) |
| Features | ||
| Contact Management | ||
| Customer Support Management | ||
| Integrations | ||
| Lead Management | ||
| Marketing Automation | ||
| Mobile Access | ||
| Opportunity Management | ||
| Reporting & Analytics | ||
| Collaboration | Not listed | |
| Sales Automation | Not listed | |
Apptivo vs Dolibarr ERP CRM cost by team size
| Team size | Apptivo | Dolibarr ERP CRM |
|---|---|---|
| 1 user | $20/moLite | FreeSelf-hosted (open source) |
| 5 users | $100/moLite | FreeSelf-hosted (open source) |
| 10 users | $200/moLite | FreeSelf-hosted (open source) |
| 25 users | $500/moLite | FreeSelf-hosted (open source) |
| 50 users | $1,000/moLite | FreeSelf-hosted (open source) |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Apptivo
- Higher Support score (8/10 vs 4/10)
- Better fit for customer support teams (6/10 vs 4/10)
Why choose Dolibarr ERP CRM
- Has a free plan (Apptivo does not)
- Higher Cost score (9/10 vs 8/10)
- Better fit for freelancers (8/10 vs 5/10)
Pros & Cons
Apptivo
Pros
- Entry pricing of $15 per user per month on annual billing is low for a suite that also covers projects, invoicing and help desk.
- Support is the most praised area, with 94% positive mentions on Capterra and responsive help even on entry-level plans.
- Modular apps and up to 500 custom fields per app let teams tailor the system without switching tools.
- Built-in estimates, invoicing, expenses and accounting integrations with QuickBooks and Xero suit businesses that bill for services.
- Native apps for iOS, Android and Windows, with offline use reported.
Cons
- Reviewers describe the interface as dated and navigation as cumbersome.
- There is a learning curve, and complex customizations often need developer help.
- Users report glitches and slowdowns, especially with large datasets.
- Email integration and email marketing are reported to be limited and clunky.
- There is no free-forever plan, and marketing email volume is capped per user.
Dolibarr ERP CRM
Pros
- The core suite is free and open source, and self-hosting avoids vendor lock-in.
- CRM covers the full cycle from prospect and opportunity to proposal, order and invoice in one system.
- The modular design lets teams enable only the modules they need, and the Module Builder supports low-code customization.
- Official cloud hosting is inexpensive at 14 euros per user per month and includes daily backups and SSH and database access.
- A REST API with a Swagger explorer allows custom integrations.
Cons
- Reviewers describe the interface as dated and not very attractive.
- Support ratings are the weakest category on Capterra and GetApp, at about 3.7 out of 5.
- Configuration takes time, and third-party modules can break after core upgrades.
- There are few native connectors to popular SaaS tools and no native mobile app, so mobile use is through the browser.
- Defaults are EU-centric, and some English users report translation issues.
Not sold on either?
Frequently Asked Questions
Apptivo scores higher on our CRM criteria: 6.3/10 against 6.2/10 for Dolibarr ERP CRM. The largest gap is in Support: 8/10 for Apptivo and 4/10 for Dolibarr ERP CRM.
Dolibarr ERP CRM has a free plan; Apptivo does not list one.
Dolibarr ERP CRM is the better fit for freelancers: we rate it 8/10 for them, against 5/10 for Apptivo.
