Apptivo vs Creatio Comparison
Compare Apptivo vs Creatio features, pricing, and more.
Last updated: November 2026
Apptivo
6.3/10
Apptivo is a modular cloud CRM and business suite that combines sales, help desk, projects, invoicing and campaigns for small and mid-sized businesses.
Creatio
6.3/10
Creatio is a no-code platform with sales, marketing and service CRM modules and AI agents, built for mid-market and enterprise organizations.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.3/10 | 6.3/10 |
| Customization | 8/10 | 9/10 |
| Analytics | 5/10 | 6/10 |
| Integration | 5/10 | 6/10 |
| Support | 8/10 | 6/10 |
| Ease of Use | 5/10 | 6/10 |
| Security | 6/10 | 8/10 |
| Cost | 8/10 | 3/10 |
| Scalability | 5/10 | 8/10 |
| Pricing | ||
| Free plan | No | No |
| Cheapest paid plan | $20/user/mo Lite | $40/user/mo Growth |
| Estimated cost for 10 users | $200/mo Lite | $750/mo Enterprise |
| Features | ||
| Contact Management | ||
| Customer Support Management | ||
| Integrations | ||
| Lead Management | ||
| Marketing Automation | ||
| Mobile Access | ||
| Opportunity Management | ||
| Reporting & Analytics | ||
| Sales Automation | ||
| Collaboration | Not listed | |
Apptivo vs Creatio cost by team size
Apptivo costs less from 5 users.
| Team size | Apptivo | Creatio |
|---|---|---|
| 1 user | $20/moLite | Contact for pricing |
| 5 users | $100/moLite | $375/moEnterprise |
| 10 users | $200/moLite | $750/moEnterprise |
| 25 users | $500/moLite | $1,875/moEnterprise |
| 50 users | $1,000/moLite | $3,750/moEnterprise |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Apptivo
- Lower estimated cost for 10 users: $200/mo vs $750/mo
- Higher Cost score (8/10 vs 3/10)
- Higher Support score (8/10 vs 6/10)
- Better fit for small business (9/10 vs 3/10)
- Better fit for startups (7/10 vs 2/10)
Why choose Creatio
- Higher Scalability score (8/10 vs 5/10)
- Higher Security score (8/10 vs 6/10)
- Better fit for enterprise (9/10 vs 4/10)
- Better fit for marketing teams (7/10 vs 4/10)
Pros & Cons
Apptivo
Pros
- Entry pricing of $15 per user per month on annual billing is low for a suite that also covers projects, invoicing and help desk.
- Support is the most praised area, with 94% positive mentions on Capterra and responsive help even on entry-level plans.
- Modular apps and up to 500 custom fields per app let teams tailor the system without switching tools.
- Built-in estimates, invoicing, expenses and accounting integrations with QuickBooks and Xero suit businesses that bill for services.
- Native apps for iOS, Android and Windows, with offline use reported.
Cons
- Reviewers describe the interface as dated and navigation as cumbersome.
- There is a learning curve, and complex customizations often need developer help.
- Users report glitches and slowdowns, especially with large datasets.
- Email integration and email marketing are reported to be limited and clunky.
- There is no free-forever plan, and marketing email volume is capped per user.
Creatio
Pros
- Its no-code process designer and BPM engine let business users build complex workflows and apps without developers.
- Its sales, marketing and service modules can be bought separately, so teams pay only for the CRM areas they use.
- Enterprise adds on-premise hosting, SSO, audit logs and HIPAA support, which suits regulated industries.
- Reviewers on Capterra and PeerSpot praise its marketing automation and the vendor's technical support.
Cons
- A reported 10,000 USD annual minimum and standard three-year term make it expensive for small teams.
- Every CRM module costs extra on top of the platform seat, which pushes up the real per-user price.
- Reviewers say the mobile app is weak and the learning curve is steep.
- Reviewers on PeerSpot and Capterra report too few ready-made connectors and say some updates have overwritten their customizations.
Not sold on either?
Frequently Asked Questions
Apptivo and Creatio both score 6.3/10 on our CRM criteria. The largest gap is in Cost: 8/10 for Apptivo and 3/10 for Creatio.
Apptivo costs less for 10 users: about $200/mo on its Lite plan, against about $750/mo on its Enterprise plan for Creatio, billed monthly.
No, neither Apptivo nor Creatio lists a free plan.
Apptivo is the better fit for small business: we rate it 9/10 for them, against 3/10 for Creatio.
