Apollo vs Vtiger CRM: Complete Comparison (2026)
An in-depth comparison of Apollo and Vtiger CRM to help you choose the right tool for your business.
Last updated: November 2026
Apollo
6.5/10
Apollo is a sales intelligence and engagement platform that combines a B2B contact database, email sequencing, a dialer and deal tracking for outbound sales teams.
Vtiger CRM
6.1/10
Vtiger CRM is a cloud CRM suite for small and mid-sized businesses. It combines sales, marketing, help desk, and project management in one product.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.5/10 | 6.1/10 |
| Analytics | 6/10 | 6/10 |
| Cost | 7/10 | 8/10 |
| Customization | 6/10 | 7/10 |
| Ease of Use | 8/10 | 5/10 |
| Integration | 7/10 | 5/10 |
| Scalability | 6/10 | 6/10 |
| Security | 6/10 | 5/10 |
| Support | 4/10 | 6/10 |
| Pricing | ||
| Free plan | Yes | Yes |
| Cheapest paid plan | $49/user/mo Basic | $12/user/mo One Growth |
| Estimated cost for 10 users | Free Free | Free One Pilot |
| Features | ||
| Collaboration | ||
| Contact Management | ||
| Integrations | ||
| Lead Management | ||
| Opportunity Management | ||
| Reporting & Analytics | ||
| Sales Automation | ||
| Built-in Calling | Not listed | |
| Customer Support Management | Not listed | |
| Marketing Automation | Not listed | |
| Mobile Access | Not listed | |
Apollo vs Vtiger CRM cost by team size
Apollo and Vtiger CRM cost the same up to 10 users; Apollo costs less from 25 users.
| Team size | Apollo | Vtiger CRM |
|---|---|---|
| 1 user | FreeFree | FreeOne Pilot |
| 5 users | FreeFree | FreeOne Pilot |
| 10 users | FreeFree | FreeOne Pilot |
| 25 users | FreeFree | $1,250/moOne AI |
| 50 users | FreeFree | $2,500/moOne AI |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Apollo
- Higher Ease of Use score (8/10 vs 5/10)
- Higher Integration score (7/10 vs 5/10)
Why choose Vtiger CRM
- Higher Support score (6/10 vs 4/10)
- Higher Cost score (8/10 vs 7/10)
- Better fit for customer support teams (7/10 vs 2/10)
- Better fit for marketing teams (6/10 vs 4/10)
Pros & Cons
Apollo
Pros
- Prospect database, email sequencing, dialer and enrichment come in one subscription, so teams buy fewer tools.
- The free plan has no time limit and lets a team try the full prospecting workflow.
- Reviewers rate ease of use highly, and G2 shows about 4.7 out of 5 from roughly 9,700 reviews.
- Admins can pool credits across the team and set per-user caps.
Cons
- Many reviews report inaccurate data, especially mobile numbers and contacts outside North America.
- Credits expire each cycle, phone reveals cost about eight times as much as an email, and credits are spent even on bad records.
- Support is the lowest-rated G2 subcategory, and Trustpilot shows a TrustScore of about 3.1.
- API access and SSO require the top Custom plan, and every seat must be on the same plan.
Vtiger CRM
Pros
- The free plan supports up to 10 users, which is generous compared with many CRMs.
- Sales, marketing email, help desk, and project management come in one subscription.
- Single App User seats cut costs for staff who only need one module.
- Customers can choose data hosting in regions including the US, EU, UK, India, and Australia.
- Reviewers on G2 and Capterra (about 4.3 out of 5) praise its affordability and customization.
Cons
- Reviewers describe the interface as cluttered and say it changes after updates.
- Lower plans cap records, pipelines, automations, and marketing emails.
- Reviewers call the third-party integrations limited.
- The public security page does not mention SOC 2, ISO certification, or SSO.
- Users report bugs after updates, and a 2025 Trustpilot review describes an account deleted without warning.
Not sold on either?
Frequently Asked Questions
Apollo scores higher on our CRM criteria: 6.5/10 against 6.1/10 for Vtiger CRM. The largest gap is in Ease of Use: 8/10 for Apollo and 5/10 for Vtiger CRM.
Both are free for 10 users.
Yes, both Apollo and Vtiger CRM have a free plan.
Vtiger CRM is the better fit for customer support teams: we rate it 7/10 for them, against 2/10 for Apollo.
