Apollo vs EngageBay Comparison
Compare Apollo vs EngageBay features, pricing, and more.
Last updated: November 2026
Apollo
6.5/10
Apollo is a sales intelligence and engagement platform that combines a B2B contact database, email sequencing, a dialer and deal tracking for outbound sales teams.
EngageBay
6.3/10
EngageBay is an all-in-one CRM that combines marketing automation, sales pipelines, and a helpdesk for small businesses and startups on tight budgets.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.5/10 | 6.3/10 |
| Customization | 6/10 | 5/10 |
| Analytics | 6/10 | 5/10 |
| Integration | 7/10 | 7/10 |
| Support | 4/10 | 7/10 |
| Ease of Use | 8/10 | 7/10 |
| Security | 6/10 | 5/10 |
| Cost | 7/10 | 8/10 |
| Scalability | 6/10 | 4/10 |
| Pricing | ||
| Free plan | Yes | Yes |
| Cheapest paid plan | $49/user/mo Basic | $15/user/mo Basic |
| Estimated cost for 10 users | Free Free | Free Free |
| Features | ||
| Built-in Calling | ||
| Collaboration | ||
| Contact Management | ||
| Integrations | ||
| Lead Management | ||
| Opportunity Management | ||
| Reporting & Analytics | ||
| Sales Automation | ||
| Customer Support Management | Not listed | |
| Marketing Automation | Not listed | |
| Mobile Access | Not listed | |
Apollo vs EngageBay cost by team size
Apollo and EngageBay cost the same up to 10 users; Apollo costs less from 25 users.
| Team size | Apollo | EngageBay |
|---|---|---|
| 1 user | FreeFree | FreeFree |
| 5 users | FreeFree | FreeFree |
| 10 users | FreeFree | FreeFree |
| 25 users | FreeFree | $375/moBasic |
| 50 users | FreeFree | $750/moBasic |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Apollo
- Higher Scalability score (6/10 vs 4/10)
- Higher Customization score (6/10 vs 5/10)
- Better fit for enterprise (5/10 vs 2/10)
- Better fit for sales teams (9/10 vs 6/10)
Why choose EngageBay
- Higher Support score (7/10 vs 4/10)
- Higher Cost score (8/10 vs 7/10)
- Better fit for customer support teams (6/10 vs 2/10)
- Better fit for marketing teams (7/10 vs 4/10)
Pros & Cons
Apollo
Pros
- Prospect database, email sequencing, dialer and enrichment come in one subscription, so teams buy fewer tools.
- The free plan has no time limit and lets a team try the full prospecting workflow.
- Reviewers rate ease of use highly, and G2 shows about 4.7 out of 5 from roughly 9,700 reviews.
- Admins can pool credits across the team and set per-user caps.
Cons
- Many reviews report inaccurate data, especially mobile numbers and contacts outside North America.
- Credits expire each cycle, phone reveals cost about eight times as much as an email, and credits are spent even on bad records.
- Support is the lowest-rated G2 subcategory, and Trustpilot shows a TrustScore of about 3.1.
- API access and SSO require the top Custom plan, and every seat must be on the same plan.
EngageBay
Pros
- The free plan covers up to 15 users, which is generous next to HubSpot or Zoho free tiers.
- Marketing, sales pipelines, and helpdesk sit in one dashboard, so small teams avoid buying three separate tools.
- Paid tiers are priced well below HubSpot's equivalent suites, and multi-year billing saves up to 15 percent.
- Many reviewers describe support as responsive during setup, and free migration and onboarding are included.
- The integrations directory is broad, covering ecommerce, accounting, and telephony, plus Zapier and Make for automation.
Cons
- Contact limits are low: 500 on Basic and 10,000 even on Pro.
- Marketing automation needs Growth or above, and custom reporting, SSO, and role management are Pro-only.
- Reviewers report bugs, slow loading, and occasional reliability problems, including a 2025 Capterra review titled 'Lots of features but unreliable'.
- Reporting and customization are described as basic for complex sales cycles.
- Some users report email deliverability problems and a past price increase.
Not sold on either?
Frequently Asked Questions
Apollo scores higher on our CRM criteria: 6.5/10 against 6.3/10 for EngageBay. The largest gap is in Support: 4/10 for Apollo and 7/10 for EngageBay.
Both are free for 10 users.
Yes, both Apollo and EngageBay have a free plan.
EngageBay is the better fit for customer support teams: we rate it 6/10 for them, against 2/10 for Apollo.
