Agiled vs HaloPSA: Complete Comparison (2026)
An in-depth comparison of Agiled and HaloPSA to help you choose the right tool for your business.
Last updated: November 2026
Agiled
6.3/10
Agiled is an all-in-one business platform for service businesses and agencies. It combines projects, CRM, invoicing, time tracking, and a client portal.
HaloPSA
7.1/10
HaloPSA is a professional services automation platform for managed service providers and IT service teams. It combines ticketing, projects, time tracking, billing and reporting.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.3/10 | 7.1/10 |
| Customization | 6/10 | 9/10 |
| Analytics | 5/10 | 7/10 |
| Integration | 7/10 | 8/10 |
| Support | 7/10 | 7/10 |
| Ease of Use | 7/10 | 5/10 |
| Security | 5/10 | 9/10 |
| Cost | 7/10 | 5/10 |
| Scalability | 5/10 | 8/10 |
| Pricing | ||
| Free plan | No | No |
| Cheapest paid plan | Contact for pricing | £66/user/mo Halo (single plan) |
| Estimated cost for 10 users | Contact for pricing | Contact for pricing |
| Features | ||
| Scheduling | ||
| Docs | Not listed | |
| Client collaboration | ||
| App integrations | ||
| Task lists | Not listed | |
| Gantt charts | Not listed | |
| Task management | ||
| Time tracking | ||
| Workflow automation | ||
| Kanban boards | Not listed | |
| Reporting | ||
| Dashboards | Not listed | |
| Knowledge base | Not listed | |
Which One Should You Choose?
Why choose Agiled
- Higher Ease of Use score (7/10 vs 5/10)
- Higher Cost score (7/10 vs 5/10)
- Better fit for freelancers (8/10 vs 2/10)
- Better fit for consultancies (8/10 vs 6/10)
Why choose HaloPSA
- Higher Security score (9/10 vs 5/10)
- Higher Customization score (9/10 vs 6/10)
- Better fit for mid-market (8/10 vs 3/10)
- Better fit for enterprise (7/10 vs 3/10)
Pros & Cons
Agiled
Pros
- Combines CRM, projects, invoicing, proposals, and a client portal, so small service firms can replace several separate tools.
- Tracked time on tasks can be turned straight into client invoices.
- Clients and contacts do not count toward seat limits, which keeps costs down for client-facing teams.
- Strong user ratings: 4.8 from 83 reviews on SoftwareFinder and about 4.7 on G2, according to the vendor.
- Projects can be viewed as kanban boards, lists, or Gantt charts.
Cons
- Reviewers report a learning curve because of the number of modules, along with thin documentation and training material.
- The mobile app and some translations are described as needing improvement.
- Users ask for workload management and more flexible reporting.
- Branding the client portal on lower plans costs extra.
- Monthly-billing prices are not shown on the pricing page.
HaloPSA
Pros
- One per-agent plan includes every module and the AI features, with no paid add-ons.
- Portal customers and end users are free, so client collaboration does not add licence cost.
- More than 250 integrations, including accounting and RMM tools, are included at no extra charge.
- Broad compliance coverage includes ISO 27001, SOC 2 Type II, FedRAMP and HIPAA, plus SSO and audit logs.
- Reviewers describe the browser interface as modern and fast.
Cons
- Reviewers say the configuration menus are convoluted, and a consultant is often needed to get the most out of it.
- A paid onboarding package is mandatory and its price is not published.
- The project features are oriented toward IT service delivery rather than complex professional services projects.
- Some users report slowness and weaker calendar, notification and stock-control features.
- Per-agent costs add up for larger teams.
Not sold on either?
Frequently Asked Questions
HaloPSA scores higher on our CRM criteria: 7.1/10 against 6.3/10 for Agiled. The largest gap is in Security: 5/10 for Agiled and 9/10 for HaloPSA.
No, neither Agiled nor HaloPSA lists a free plan.
Agiled is the better fit for freelancers: we rate it 8/10 for them, against 2/10 for HaloPSA.
