Agile CRM vs Spotler CRM: Complete Comparison (2026)
An in-depth comparison of Agile CRM and Spotler CRM to help you choose the right tool for your business.
Last updated: November 2026
Agile CRM
5.7/10
Agile CRM is a low-cost CRM for small businesses that combines contact and deal management, marketing automation, telephony and a helpdesk.
Spotler CRM
6.6/10
Spotler CRM, formerly Really Simple Systems, is a UK-built cloud CRM for small and mid-sized B2B firms that combines sales pipeline, email marketing and case management.
Feature-by-Feature Comparison
| Feature | | S Spotler CRM |
|---|---|---|
| Scores | ||
| Overall Rating | 5.7/10 | 6.6/10 |
| Analytics | 4/10 | 6/10 |
| Cost | 8/10 | 8/10 |
| Customization | 6/10 | 6/10 |
| Ease of Use | 5/10 | 8/10 |
| Integration | 6/10 | 5/10 |
| Scalability | 4/10 | 5/10 |
| Security | 5/10 | 7/10 |
| Support | 5/10 | 7/10 |
| Pricing | ||
| Free plan | Yes | No |
| Cheapest paid plan | $15/user/mo Starter | €12/user/mo Starter |
| Estimated cost for 10 users | Free Free | €120/mo Starter |
| Features | ||
| Built-in Calling | ||
| Contact Management | ||
| Customer Support Management | ||
| Integrations | ||
| Lead Management | ||
| Marketing Automation | ||
| Opportunity Management | ||
| Reporting & Analytics | ||
| Sales Automation | ||
| Mobile Access | Not listed | |
Agile CRM vs Spotler CRM cost by team size
| Team size | Agile CRM | Spotler CRM |
|---|---|---|
| 1 user | FreeFree | €12/moStarter |
| 5 users | FreeFree | €60/moStarter |
| 10 users | FreeFree | €120/moStarter |
| 25 users | $375/moStarter | €300/moStarter |
| 50 users | $750/moStarter | €600/moStarter |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Agile CRM
- Has a free plan (Spotler CRM does not)
- Higher Integration score (6/10 vs 5/10)
- Better fit for freelancers (6/10 vs 4/10)
SWhy choose Spotler CRM
- Higher Ease of Use score (8/10 vs 5/10)
- Higher Analytics score (6/10 vs 4/10)
Pros & Cons
Agile CRM
Pros
- The free plan allows up to 10 users and 1,000 contacts, which is generous for a small team trying out a CRM.
- Sales, marketing automation and helpdesk tickets share one contact record, so small businesses do not need separate tools.
- Native connectors cover Shopify, WooCommerce, Magento, Stripe, Twilio and RingCentral, and a REST API is available.
- Reviewers on G2 and Capterra rate it about 4 out of 5 and often praise the number of features for the price.
Cons
- Starter allows only three integrations and five automations, so many teams must move to Regular, which costs several times more.
- The low advertised prices require a longer commitment, and monthly billing is much higher.
- Reviewers describe a dated, cluttered interface that can load slowly.
- Reporting is basic, with no forecasting or multi-touch attribution.
- Support quality is inconsistent. Phone support is only available in business hours, and some users report slow responses and trouble getting refunds.
SSpotler CRM
Pros
- Reviewers repeatedly say non-technical staff can learn it quickly with little training.
- Per-user prices are low. Starter costs 12 euros per user per month.
- Sales, email marketing and SLA-based case management are all in one product on the Professional plan.
- It is GDPR-oriented, and Spotler lists ISO 27001 certification, which suits UK and EU buyers.
- It has been on the market since 2006 and is used by charities such as the British Red Cross.
Cons
- There is no native mobile app, so mobile access is through the browser only.
- Starter caps you at 1,000 company records, 1 GB of storage and 10 automations.
- Marketing email, VoIP integration and case management require the Professional plan, which has a 5-user minimum.
- The integration library is small, and reviewers have noted gaps such as QuickBooks.
- Several reviewers describe it as basic compared with HubSpot, Salesforce or Pipedrive.
Not sold on either?
Frequently Asked Questions
Spotler CRM scores higher on our CRM criteria: 6.6/10 against 5.7/10 for Agile CRM. The largest gap is in Ease of Use: 5/10 for Agile CRM and 8/10 for Spotler CRM.
Agile CRM has a free plan; Spotler CRM does not list one.
Agile CRM is the better fit for freelancers: we rate it 6/10 for them, against 4/10 for Spotler CRM.
