Viktor
6.7/10Viktor is an AI employee that teams @mention in Slack or Microsoft Teams to run multi-step tasks such as reports, dashboards, CRM updates and code across connected tools.
Data last updated November 2026 · Our methodology
Overview
Viktor is an AI agent that sits inside a team's Slack or Microsoft Teams workspace. Discord and a web app were added in 2026. It works as a shared colleague, not a personal assistant. Staff @mention it in a thread and it carries out multi-step work on its own sandboxed cloud computer. That work can include building reports and dashboards, auditing ad spend, triaging bugs, updating CRM records, opening pull requests and creating small internal apps. It can also run scheduled jobs and shared skills that team members trigger with slash commands. Sensitive actions such as payments, code pushes and customer emails wait for human approval in chat. Viktor connects to thousands of tools, including HubSpot, Salesforce, Stripe, Jira, Linear, Notion, GitHub and Google Ads. Only 27 of those integrations are native and the rest run through managed connectors. Paid plans add a public REST API, an OpenAI-compatible endpoint and an MCP server. Pricing is per workspace, not per seat. The free plan gives up to $100 of credits that never expire. Paid plans buy a monthly pool of shared credits at about $0.0025 per credit, from $50 for 20,000 credits up to $50,000 for 20 million. Enterprise adds SAML SSO, audit logs, EU data residency, a DPA and an SLA. It suits small and mid-sized teams of roughly 5 to 50 people that already coordinate work in Slack or Teams. The main drawback is that costs are hard to predict. Tasks use anywhere from about 100 to 5,000 credits, recurring jobs charge on every run, and users report burning through credits quickly. Compliance is also still maturing: Viktor holds SOC 2 Type I, while Type II and ISO 27001 are in progress.
Our Rating
Who Viktor is best for
Best software for AgenciesGood fit
G2 reviewers praise a channel-per-client setup, and independent reviews say small agencies are among its biggest fans.
Reviewers say the per-workspace pricing and two-minute Slack install suit small teams and solo operators best.
Pooled credits with no per-seat fee and a free $100 credit start fit lean startup teams that work in Slack.
The vendor highlights ad spend audits and campaign work through Google Ads and CRM integrations.
Scheduled reports, cross-tool data pulls and approval-gated actions cover common ops work.
Less suited
SSO, audit logs and EU residency exist on Enterprise, but only SOC 2 Type I is certified and configurable retention is still on the roadmap.
eesel's review notes it lacks helpdesk macros, SLA policies, CSAT reporting and a customer-facing widget.
Pros & Cons
Pros
- Pricing is per workspace, not per seat, so a 10-person team pays the same base price as a 3-person team.
- Runs inside existing Slack or Teams threads, and reviewers report setup takes minutes with one-click OAuth connections.
- Takes real actions in connected tools, such as updating CRM records, opening pull requests and building dashboards, rather than only answering questions.
- Approval gates for payments, code pushes and customer emails, and credentials are injected by a backend gateway so the model never sees them.
- Paid plans include a public API, an OpenAI-compatible endpoint and an MCP server, so developers can call Viktor from their own tools.
- Strong early ratings on G2, at about 4.9 out of 5 across roughly 43 to 51 reviews.
Cons
- Credit costs are hard to forecast because tasks range from about 100 to 5,000 credits, and recurring scheduled jobs charge on every run.
- Several users report burning through credits quickly, including one who spent $200 in two days while learning the product.
- Only SOC 2 Type I is certified. Type II and ISO 27001 are still in progress, and configurable data retention is on the roadmap.
- SSO, audit logs and EU data residency are limited to Enterprise contracts.
- Reviewers say it can forget or assume details and gives verbose answers, so its output needs checking.
- Not a dedicated helpdesk: it lacks macros, SLA policies, CSAT reporting and a customer-facing widget.
Key Features
Viktor Pricing
Free
- API keys not included
- No credit card required
- Free credits never expire
- Up to $100 in starting credits
- All features and integrations included
Team 20k
- No per-seat charge
- Drafts and artifacts
- Scheduled tasks and crons
- Persistent workspace context
- Integrations and tool execution
- Unused credits roll over one month
- 20,000 shared workspace credits per month
- Slack and Teams agent in threads and mentions
Team 40k
- All Team features
- No per-seat charge
- Unused credits roll over one month
- Public API and MCP access with paid plan
- 40,000 shared workspace credits per month (about 80 to 400 tasks by vendor estimate)
Team 80k
- All Team features
- 80,000 shared workspace credits per month
- Medium-company bundles run from 3M credits at $7,500 to 12M credits at $30,000 per month
- Larger bundles for small companies run from 125k credits at $300 to 2M credits at $5,000 per month
Enterprise
- Audit logs and audit API
- SLA and priority support
- EU data residency by contract
- Security review support and DPA
- Dedicated onboarding and tailored limits and controls
- Annual contracts with invoicing and custom billing terms
- SAML SSO (Okta, Entra ID, Google Workspace, OneLogin, any SAML 2.0)
- Preset bundles from 13M credits at $32,500 to 20M credits at $50,000 per month, custom above that
Frequently Asked Questions
Yes. The free plan gives up to $100 in credits with no credit card required, and those free credits never expire. All features and integrations are included, but API keys need a paid plan.
No. Pricing is per workspace. Credits are shared by everyone in the Slack or Teams workspace. Team plans start at $50 a month for 20,000 credits, and the most popular tier is $100 a month for 40,000 credits.
Monthly plan credits roll over for one month. Free and bonus credits do not expire. You can change plans up or down at any time and cancel through the help center. Registered nonprofits get 15% off monthly plans.
Viktor runs in Slack and Microsoft Teams, which became generally available in June 2026, as well as Discord and a web app. It connects to thousands of tools, including Stripe, HubSpot, Salesforce, Linear, Notion, Jira, GitHub and Google Ads. Custom integrations can be built for tools that are not listed.
Viktor holds SOC 2 Type I, with Type II and ISO 27001 in progress. It describes itself as GDPR aligned and CCPA compliant. Data is encrypted with TLS 1.2 or higher in transit and AES-256 at rest, and it is hosted on AWS us-east-1 by default. Model providers Anthropic, OpenAI and Google operate under no-training agreements.
Yes, on Enterprise contracts. SAML SSO works with Okta, Entra ID, Google Workspace, OneLogin and any SAML 2.0 provider. Enterprise also includes audit logs of integration tool calls, which can be pulled through the API.
Yes, on paid plans. There is a public REST API for threads, runs, Python script runs and files, an OpenAI-compatible chat completions endpoint, and a hosted MCP server. Each agent run is capped at 10 minutes. Up to 8 runs can be active per key and 32 per workspace.
By the vendor's estimates, quick tasks use 100 to 300 credits, complex workflows 500 to 1,500, and full projects 2,000 to 5,000. That means 40,000 credits covers roughly 80 to 400 tasks.
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Ranked near Viktor in AI Software
See Viktor in the listViktor is #104 in AI Software by our score.
