SleekFlow
6.3/10SleekFlow is an AI omnichannel conversation platform that lets businesses run WhatsApp-first marketing broadcasts, sales chats and support from one shared inbox.
Data last updated November 2026 · Our methodology
Overview
SleekFlow brings WhatsApp, Instagram, Facebook Messenger, SMS and email conversations into one team inbox. It adds broadcast campaigns, a no-code Flow Builder for automation, and AI agents that answer and qualify leads. The company started in Hong Kong in 2019 and now operates across Singapore, Hong Kong, Malaysia, Indonesia, Brazil and the UAE. Its customer base leans toward APAC retailers and service businesses that sell through chat apps. It also supports payment links and WhatsApp commerce, so customers can buy inside the conversation. Pricing is a subscription in US dollars. Essential costs 588 dollars a year for 3 seats and does not include broadcasts. Pro costs 1,308 dollars a year for 10 seats and adds broadcasts, Flow Builder, AI agents and API access. Premium costs 3,348 dollars a year and adds role-based access, webhooks, HubSpot and Zoho integrations and advanced analytics. Enterprise pricing is custom and adds Salesforce, PII masking and SLAs. Every plan meters monthly active contacts, and extra contacts, seats and AI credits are sold as add-ons. Meta charges WhatsApp message fees separately. Integrations include Shopify, Google Sheets, Zapier, Make, Facebook Lead Ads, HubSpot, Zoho, Salesforce, the Meta Conversions API and TikTok Instant Forms. The main limitation is cost. Analytics, permissions and key CRM integrations require the higher tiers, and the total grows with contacts, seats and message fees. It is also a chat-commerce tool rather than a full email or social media suite.
Our Rating
AI Software6.3/10
Marketing6.3/10
Who SleekFlow is best for
Best software for Customer Support TeamsGood fit
A shared omnichannel inbox with AI co-pilot and agents is the core of the product.
Native Shopify flows, payment links and WhatsApp commerce target online retailers.
AI agents handle lead qualification and conversational selling over chat apps.
Less suited
It offers WhatsApp broadcasts and automation, but has no email or social scheduling suite.
The entry plan is affordable, but broadcasts and analytics require pricier tiers.
Pros & Cons
Pros
- One inbox covers WhatsApp, Instagram, Messenger, SMS and email, so teams do not switch between apps.
- Native Shopify flows and in-chat payment links suit retailers that sell through WhatsApp.
- The no-code Flow Builder lets business users build branching automations, which reviewers praise.
- Company materials report ISO/IEC 27001 and SOC 2 Type II certification and GDPR compliance.
- AI agents support Chinese and Cantonese as well as English, a fit for APAC markets.
Cons
- Broadcasts are not included in the Essential plan, and advanced analytics and role-based access require Premium.
- Meta charges WhatsApp message fees separately, and contacts and seats add metered costs.
- Reviewers on G2 and Toolradar report a learning curve for complex automation setups.
- Reviewers say the interface feels busy and the analytics need improvement.
- There is no free plan.
Key Features
SleekFlow Pricing
Enterprise
- PII masking
- Enterprise SLAs
- Custom AI credits
- Conversation export
- Salesforce integration
- Dedicated customer success manager
Essential
- 5 channels
- 3 user seats
- No broadcasts
- 50 active flows
- Basic analytics
- Simple automations
- Omnichannel inbox with AI co-pilot
- 500 monthly active contacts to start
Premium
- 10 user seats
- 200 active flows
- Advanced analytics
- Multiple workspaces
- Role-based access control
- 15,000 AI credits per month
- 60-day dedicated onboarding
- HTTP request and webhook automations
- 1,000 monthly active contacts to start
- HubSpot, Zoho, Meta Conversions API and TikTok Instant Form integrations
Pro
- API access
- 10 channels
- 10 user seats
- Broadcast campaigns
- Flow Builder with 100 active flows
- 500 monthly active contacts to start
- AI agents with 3,000 advanced reply credits per month
- Shopify, Google Sheets, Zapier, Make and Facebook Lead Ads integrations
Frequently Asked Questions
No. Comparison sites list no free tier, and the paid plans start with Essential at 588 dollars a year.
No. Message fees are charged separately and vary by template, country and volume, according to SleekFlow's rate card.
Pro and higher plans include broadcasts. The Essential plan does not.
SleekFlow says it holds ISO/IEC 27001 and SOC 2 Type II certifications and is GDPR compliant. Enterprise adds PII masking.
Pro includes Shopify, Google Sheets, Zapier, Make and Facebook Lead Ads. Premium adds HubSpot, Zoho, the Meta Conversions API and TikTok forms. Enterprise adds Salesforce.
On Pro, Premium and Enterprise, extra monthly active contacts are added automatically in blocks of 100 at 20 dollars per block.
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