netTerrain DCIM
6.3/10Web-based data center infrastructure management software from Graphical Networks for documenting racks, power, cabling, and capacity across data centers and IT rooms.
Data last updated November 2026 · Our methodology
Overview
netTerrain DCIM is the data center infrastructure management product from Graphical Networks, a small employee-owned company in Gaithersburg, Maryland. It keeps a visual record of rack-mounted equipment, power, network connections, and floor space. Teams can rearrange racks by drag and drop, see capacity in color-coded floor plans organized by rack units or weight, trace cable paths when an outage happens, manage ports, and produce circuit layout records in a swimlane view. For energy, it flags underutilized or zombie servers, applies power capping policies based on real-time and historical data, and reports power use and carbon emissions. Environmental monitoring is a separately sold module. Integration is one of its strengths. It discovers SNMP devices and maps them automatically, shows VMware vCenter virtual machines, monitors AWS, Azure, and Google Cloud accounts, imports from databases including homegrown systems, and creates hardware diagrams from ServiceNow data. Graphical Networks does not publish prices. Licenses are quoted based on the number of devices and users, and buyers get a free trial and a 30-day money-back guarantee. Directory listings put the starting price at about US$4,926. The product is a good fit for IT and facilities teams in government, healthcare, telecom, and large enterprises; listed customers include NASA, the US Army, and AT&T. Its main drawbacks are the lack of transparent pricing and a small vendor. One reviewer also reported that search needs tuning once an inventory passes about 50,000 devices. The same vendor sells netTerrain Logical for network diagrams and netTerrain OSP for fiber plant.
Our Rating
Industrial & Infrastructure Software6.5/10
Hosting & Infrastructure6.1/10
Who netTerrain DCIM is best for
Best software for IT TeamsGood fit
The product is built for documenting data center racks, power, cabling, and connectivity.
Customers include large organizations such as AT&T, MITRE, and Volkswagen, and it integrates with ServiceNow and the major cloud platforms.
The vendor lists NASA and the US Army as customers.
Less suited
Hospital systems such as Boston Children's Hospital and Hartford HealthCare are listed customers.
Quote-based pricing that reportedly starts near US$4,926 is high for small IT rooms.
Pros & Cons
Pros
- Discovers SNMP devices and maps them automatically, which cuts down on manual rack documentation
- Integrates with ServiceNow, VMware vCenter, AWS, Azure, and Google Cloud
- Tracks power and finds zombie servers, with carbon emission reporting
- Reviewers praise the vendor's patient support and ongoing training, and the vendor advertises human support rather than bots
- Comes with a free trial and a 30-day money-back guarantee
Cons
- No public price list, so every purchase needs a sales quote
- Reported entry price of about US$4,926 is steep for small sites
- A reviewer said search needs tuning above about 50,000 devices
- Environmental monitoring costs extra
- Small vendor of about 20 employees, with few public reviews (about 15 on Capterra)
Key Features
netTerrain DCIM Pricing
netTerrain DCIM (quote-based)
- Free trial
- 30-day money-back guarantee
- Priced by number of devices and users
- Directory listings show a starting price of about US$4,926
Frequently Asked Questions
Graphical Networks quotes prices based on the number of devices and users. Capterra and GetApp list a starting price of about US$4,926.
Yes. The vendor offers a free trial, live group demos, and a 30-day money-back guarantee.
It integrates with ServiceNow, VMware vCenter, SNMP device discovery, AWS, Azure, and Google Cloud, and it can import from external databases.
No. Environmental monitoring is a separately sold add-on module.
NetTerrain DCIM covers inside-plant data center assets. netTerrain OSP is a separate product from the same vendor for outside plant and fiber networks.
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Ranked near netTerrain DCIM in Industrial & Infrastructure Software
See netTerrain DCIM in the listnetTerrain DCIM is #62 in Industrial & Infrastructure Software by our score.




