3-GIS
6.4/103-GIS sells GIS-based network management software that telecom operators and electric and gas utilities use to plan, design, record, inspect and maintain fiber and utility networks.
Data last updated November 2026 · Our methodology
Overview
3-GIS is a network management software suite for telecom operators and electric and gas utilities. It is built around a GIS record of physical network assets. The main telecom product, 3-GIS | Web, runs in a browser. It models fiber, copper, ducts, equipment and splices. Users can draw laterals, place materials, track projects and work orders, and generate constructible work packets. It also traces signal paths from end to end. Optional modules include Diagramming for strand-level splice views, Prospector for early market and route planning, Copper, Enterprise APIs, and an Expansion Kit for adding AI-enabled tools. 3-GIS | Mobile runs on iOS and Android and works offline. Crews can redline, update assets, attach photos and trace outages. 3-GIS | Admin controls roles, contractor access and QA/QC rules. For utilities, the vendor sells products built on Esri's platform. Productivity covers Esri Utility Network editing and validation, and MIMS handles mobile inspections. Lifecycle manages work, and SPANS handles joint use and pole attachments. Web can be deployed as SaaS or on-premises, and the company shows an ISO 27001 badge. Pricing is quote-only, and implementation and data migration are sold as services. The software suits mid-size and large fiber builders and utilities that already use Esri. Its main limitation is the small public review base: Capterra has 10 reviews and G2 has 1. Reviewers mention lag and miss some ArcGIS features. Documented turnkey connectors to OMS, ADMS or SCADA are also scarce. In November 2026, SAM, a geospatial and inspection services firm, acquired 3-GIS together with SSP Innovations.
Our Rating
Who 3-GIS is best for
Best software for UtilitiesGood fit
The utility products cover Esri Utility Network editing, mobile inspections, work management and pole attachment management for electric and gas networks.
The vendor cites deployments with thousands of users and more than 500 million network records, and offers role-based administration and APIs for OSS/BSS integration.
The Mobile and MIMS apps let crews redline, inspect, take photos and trace outages offline, then sync back to the office.
Electric and gas network operators are a stated target market, though the products focus on network records rather than generation assets.
Less suited
Fiber design contractors can use the design and work-packet tools, with contractor access managed in Admin.
Quote-only pricing, implementation services and a reliance on the Esri ecosystem make it heavy for very small operators.
Pros & Cons
Pros
- One web system covers the fiber lifecycle: planning in Prospector, design and work packets, strand-level tracing, and operations reporting.
- The Mobile app supports offline work on iOS and Android, and syncs crew redlines, photos and asset updates back to the central record.
- The utility products build on Esri ArcGIS and Utility Network, which suits utilities already invested in Esri.
- Customers can choose between SaaS and on-premises deployment, and the company displays an ISO 27001 badge from A-LIGN.
- Capterra reviewers praise the support team and the ability to configure the software to their needs, giving customer service a 4.4 sub-score.
Cons
- No public pricing, and implementation and data migration services add to total cost; Capterra users scored value for money at 3.9.
- Capterra reviewers report lag and slow navigation at times.
- Users coming from ArcGIS say they miss some ArcGIS features in the 3-GIS interface.
- Only a handful of independent reviews are public, so peer evidence is limited.
- Few turnkey OMS, ADMS or SCADA connectors are documented; deeper integrations rely on APIs or services.
- The November 2026 acquisition by SAM adds some roadmap uncertainty.
Key Features
3-GIS Pricing
3-GIS | Web and related modules (custom quote)
- SaaS or on-premises deployment
- Pricing available only from sales
- Fiber and copper network modeling, design and tracing
- Work orders, project tracking and constructible work packets
- Optional Diagramming, Prospector, Copper, Enterprise APIs and Expansion Kit modules
Frequently Asked Questions
No. Neither the vendor site nor Capterra lists prices. Buyers have to request a quote, and implementation and data migration are sold as separate services.
Both. The vendor says 3-GIS | Web can run as cloud-hosted SaaS or on-premises.
Yes. 3-GIS | Mobile for iOS and Android and the MIMS utility app for iOS and Windows both work while disconnected, using local data, and sync updates when the device reconnects.
The utility products, including MIMS and Productivity, are built on the Esri ArcGIS platform and Utility Network. The telecom product also works with Esri's Telecom Domain Network.
The vendor says 3-GIS | Web Enterprise APIs connect to CRM, OSS/BSS, serviceability, permitting and construction tools. Public documentation of prebuilt connectors is limited.
SSP Innovations acquired 3-GIS in a deal announced in January 2021. In November 2026, SAM, an Austin-based geospatial and inspection services firm, acquired both SSP Innovations and 3-GIS.
Yes. 3-GIS | SPANS is a cloud application for third-party pole attachment requests, permits, make-ready coordination and billing inputs.
The website shows an ISO 27001 badge from the auditor A-LIGN. The public pages do not describe its scope, encryption, uptime SLAs or disaster recovery.
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Ranked near 3-GIS in Industrial & Infrastructure Software
See 3-GIS in the list3-GIS is #35 in Industrial & Infrastructure Software by our score.
