Textline Pricing
Every Textline plan with its monthly and annual price, what it costs for common team sizes, and a calculator to estimate your own monthly cost before you buy.
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Plans and prices
| Plan | Monthly billing | Annual billing (per month) | Per user or flat | Users | Free tier |
|---|---|---|---|---|---|
| Enterprise | Contact sales | Contact sales | — | No limit listed | No |
| Essentials | Contact sales | Contact sales | — | No limit listed | No |
| Pro | Contact sales | Contact sales | — | No limit listed | No |
Prices last updated November 2026.
What each Textline plan includes
Enterprise
- Everything in Pro
- Flexible implementation
- Personalized account plan
- Advanced security features
Essentials
- Webchat
- API and webhooks
- 3 agents included
- NPS and CSAT surveys
- Standard integrations
- 3-year conversation history
- 600 minimum message credits per month
Pro
- 5 agents included
- Salesforce integration
- Unlimited conversation history
- Custom roles and custom surveys
- Priority support and dedicated CSM
- Time-based automations and routing
- 2,000 minimum message credits per month
What Textline costs by team size
| Team size | 1 user | 5 users | 10 users | 25 users | 50 users |
|---|---|---|---|---|---|
| Monthly cost | Contact for pricing | Contact for pricing | Contact for pricing | Contact for pricing | Contact for pricing |
The plan that fits each team size, billed monthly, before add-ons and usage charges.
Add-ons
| Add-on | Monthly billing | Annual billing (per month) | Charged |
|---|---|---|---|
| 10DLC campaign feeCharged when you use a 10DLC local number. Toll-free numbers have no monthly registration fee. | $15 | Not listed | Flat |
| HIPAA planHIPAA-compatible texting with a BAA. The fee is quoted and not published. | Not listed | Not listed | Flat |
Usage pricing
| Metric | Plan | Included per month | Price after that |
|---|---|---|---|
| Add-on message credits | All plans | None | $0.03 per credit (1 SMS segment, MMS = 3) |
| Backup message credits | All plans | None | $0.04 per credit (auto-purchased, minimum 250) |
Textline Pricing Calculator
Estimate your team's real monthly and annual cost based on seats, billing cycle, and add-ons.
Cost breakdown
Estimated from the vendor's published prices, last updated November 2026. Actual costs may vary based on negotiated contracts. How we collect prices
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Textline pricing FAQs
Plan prices are not published, so you request a quote. Essentials includes 3 agents and 600 credits per month. Pro includes 5 agents and 2,000 credits. Extra credits cost $0.03 prepaid or $0.04 as auto-purchased backup credits.
Yes. Textline offers monthly billing or a discount on annual billing, but does not publish the size of the discount.
No, Textline does not list a free plan, and its plans are priced on request.
Yes. Textline sells add-ons on top of its plans: 10DLC campaign fee and HIPAA plan. It also charges by usage for Add-on message credits and Backup message credits, past what the plan includes.