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ServiceNow AI Pricing

Every ServiceNow AI plan with its monthly and annual price, what it costs for common team sizes, and a calculator to estimate your own monthly cost before you buy.

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Plans and prices

PlanMonthly billingAnnual billing (per month)Per user or flatUsersFree tier
Advanced (ITSM)Contact salesContact sales—No limit listedNo
Foundation (ITSM)Contact salesContact sales—No limit listedNo
Prime (ITSM)Contact salesContact sales—No limit listedNo

Prices last updated November 2026.

What ServiceNow AI costs by team size

The plan that fits each team size, billed monthly, before add-ons and usage charges.

ServiceNow AI Pricing Calculator

Estimate your team's real monthly and annual cost based on seats, billing cycle, and add-ons.

Billing cycle

Cost breakdown

Total monthly costFree
Per year on annual billingFree
Cost per userFree/mo

Estimated from the vendor's published prices, last updated November 2026. Actual costs may vary based on negotiated contracts. How we collect prices

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Use this estimate to align with your team, then start a trial or subscription.

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Better value alternatives

See what similar tools would cost for the same team size.

ServiceNow AI pricing FAQs

No. Every tier is quoted by sales. AI is bundled into product tiers such as Foundation, Advanced and Prime, with a metered assist pool on top.