PolyAI Pricing
Every PolyAI plan with its monthly and annual price, what it costs for common team sizes, and a calculator to estimate your own monthly cost before you buy.
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Plans and prices
| Plan | Monthly billing | Annual billing (per month) | Per user or flat | Users | Free tier |
|---|---|---|---|---|---|
| Dialog-RSN-1 API | Contact sales | Contact sales | — | No limit listed | No |
| Platform | Contact sales | Contact sales | — | No limit listed | No |
Prices last updated November 2026.
What PolyAI costs by team size
| Team size | 1 user | 5 users | 10 users | 25 users | 50 users |
|---|---|---|---|---|---|
| Monthly cost | Contact for pricing | Contact for pricing | Contact for pricing | Contact for pricing | Contact for pricing |
The plan that fits each team size, billed monthly, before add-ons and usage charges.
Usage pricing
| Metric | Plan | Included per month | Price after that |
|---|---|---|---|
| Cached text input tokens | Dialog-RSN-1 API | None | $0.2 per 1M tokens |
| Dialog-RSN-1 connected minutes | Dialog-RSN-1 API | None | $0.02 per minute |
| Text input tokens | Dialog-RSN-1 API | None | $2 per 1M tokens |
| Text output tokens | Dialog-RSN-1 API | None | $5 per 1M tokens |
PolyAI Pricing Calculator
Estimate your team's real monthly and annual cost based on seats, billing cycle, and add-ons.
Cost breakdown
Estimated from the vendor's published prices, last updated November 2026. Actual costs may vary based on negotiated contracts. How we collect prices
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PolyAI pricing FAQs
The managed platform is priced per minute through a custom quote from sales. The separate Dialog-RSN-1 API costs 2 cents per connected minute plus text token charges.
No, PolyAI does not list a free plan, and its plans are priced on request.
Yes. PolyAI charges by usage for Cached text input tokens, Dialog-RSN-1 connected minutes, Text input tokens and 1 more, past what the plan includes.