NiCE CXone Mpower Pricing
Every NiCE CXone Mpower plan with its monthly and annual price, what it costs for common team sizes, and a calculator to estimate your own monthly cost before you buy.
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Plans and prices
| Plan | Monthly billing | Annual billing (per month) | Per user or flat | Users | Free tier |
|---|---|---|---|---|---|
| Omnichannel Suite | $110/user/mo | Not listed | Per user | No limit listed | No |
| Essential Suite | $135/user/mo | Not listed | Per user | No limit listed | No |
| Core Suite | $169/user/mo | Not listed | Per user | No limit listed | No |
| Complete Suite | $209/user/mo | Not listed | Per user | No limit listed | No |
| Industry packages (Banking, Insurance, Healthcare, Retail) | $249/user/mo | Not listed | Per user | No limit listed | No |
| Ultimate Suite | $249/user/mo | Not listed | Per user | No limit listed | No |
| Education | Contact sales | Contact sales | — | No limit listed | No |
Prices last updated November 2026.
What NiCE CXone Mpower costs by team size
| Team size | 1 user | 5 users | 10 users | 25 users | 50 users |
|---|---|---|---|---|---|
| Monthly cost | $110/moOmnichannel Suite | $550/moOmnichannel Suite | $1,100/moOmnichannel Suite | $2,750/moOmnichannel Suite | $5,500/moOmnichannel Suite |
The plan that fits each team size, billed monthly, before add-ons and usage charges.
Usage pricing
| Metric | Plan | Included per month | Price after that |
|---|---|---|---|
| Government packages (Medicaid, pension systems) | All plans | None | $2 per consumer per year |
| Ultimate Suite consumption pricing | Ultimate Suite | None | $0.25 per session |
NiCE CXone Mpower Pricing Calculator
Estimate your team's real monthly and annual cost based on seats, billing cycle, and add-ons.
Cost breakdown
Estimated from the vendor's published prices, last updated November 2026. Actual costs may vary based on negotiated contracts. How we collect prices
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NiCE CXone Mpower pricing FAQs
NiCE lists suites at 110, 135, 169, 209 and 249 dollars per agent per month. The Ultimate Suite can also be bought at 0.25 dollars per session.
NiCE says it bills monthly in arrears with no prepayment, and its usage-based tiers lower unit costs as volume grows.
No, NiCE CXone Mpower does not list a free plan. Its cheapest paid plan is Omnichannel Suite, at $110/user/mo billed monthly.
NiCE CXone Mpower lists 7 plans. The cheapest paid plan is Omnichannel Suite, at $110/user/mo billed monthly.
NiCE CXone Mpower costs about $1,100/mo for 10 users on its Omnichannel Suite plan, billed monthly, before add-ons and usage charges.
Yes. Every NiCE CXone Mpower paid plan with a listed price charges per user, so the cost grows with your team.
Yes. NiCE CXone Mpower charges by usage for Government packages (Medicaid, pension systems) and Ultimate Suite consumption pricing, past what the plan includes.