Dovetail Pricing
Every Dovetail plan with its monthly and annual price, what it costs for common team sizes, and a calculator to estimate your own monthly cost before you buy.
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Plans and prices
| Plan | Monthly billing | Annual billing (per month) | Per user or flat | Users | Free tier |
|---|---|---|---|---|---|
| Bronze | Contact sales | Contact sales | — | Up to 5 users | No |
| Gold | Contact sales | Contact sales | — | From 100 users | No |
| Silver | Contact sales | Contact sales | — | From 25 users | No |
Prices last updated November 2026.
What each Dovetail plan includes
Bronze
- Up to 5 users
- Billed annually by card
- 40+ integrations and MCP
- Channels, Agents, Chat and Projects
- Platform fee of 4,800 USD per year plus usage credits
- No Digital Twins, segments, SSO, or Slack and Teams access
Gold
- AI redaction
- Custom reporting
- 30-day free trial
- SCIM provisioning
- Everything in Silver
- Custom data retention
- Choice of LLM provider
- Dedicated customer success manager
- Custom contracts and security reviews
Silver
- Invoice payment
- Custom subdomain
- Priority support
- Everything in Bronze
- Opt-out of AI training
- User overages available
- Folders, tags and templates
- Contact enrichment and segments
- Access control, user groups and SSO
- Digital Twins and workspace context
What Dovetail costs by team size
| Team size | 1 user | 5 users | 10 users | 25 users | 50 users |
|---|---|---|---|---|---|
| Monthly cost | Contact for pricing | Contact for pricing | Contact for pricing | Contact for pricing | Contact for pricing |
The plan that fits each team size, billed monthly, before add-ons and usage charges.
Add-ons
| Add-on | Monthly billing | Annual billing (per month) | Charged |
|---|---|---|---|
| Additional usersExtra users beyond the plan allowance, available on Silver and Gold, where user overages can be enabled. | Not listed | Not listed | Per user |
| Dovetail DeploySetup and data import carried out by Dovetail experts and tied to agreed outcomes. Available as an add-on on the Gold plan. | Not listed | Not listed | Flat |
| HIPAAHIPAA compliance support, available as an add-on on the Gold plan. | Not listed | Not listed | Flat |
Usage pricing
| Metric | Plan | Included per month | Price after that |
|---|---|---|---|
| Credits | All plans | None | $0.15 per credit |
| Data point processing | All plans | None | $0.15 per data point (1 credit) |
| Data point redaction | Gold | None | $0.15 per data point (1 additional credit) |
Dovetail Pricing Calculator
Estimate your team's real monthly and annual cost based on seats, billing cycle, and add-ons.
Cost breakdown
Estimated from the vendor's published prices, last updated November 2026. Actual costs may vary based on negotiated contracts. How we collect prices
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Dovetail pricing FAQs
The pricing page lists a 30-day free trial for the Gold plan. It does not say which trial applies to Bronze or Silver.
Credits cost 15 cents each on every plan. Processing a data point uses one credit, and a whole transcript or recording counts as one data point. Redaction uses one more credit. Chat, Agent and Digital Twin tasks use a variable number depending on complexity. Unused credits expire when the contract ends.
No. Bronze is paid by card and billed annually, Silver is paid by invoice, and Gold is on a custom contract. The pricing page shows no monthly billing option.
No, Dovetail does not list a free plan, and its plans are priced on request.
Yes. Dovetail sells add-ons on top of its plans: Additional users, Dovetail Deploy and HIPAA. It also charges by usage for Credits, Data point processing and Data point redaction, past what the plan includes.