Spotler CRM vs Zapier Comparison
Compare Spotler CRM vs Zapier features, pricing, and more.
Last updated: November 2026
Spotler CRM
6.6/10
Spotler CRM, formerly Really Simple Systems, is a UK-built cloud CRM for small and mid-sized B2B firms that combines sales pipeline, email marketing and case management.
Zapier
7.3/10
Zapier is a no-code automation platform that connects thousands of business apps and adds AI steps, agents, and chatbots to workflows for teams of any size.
Feature-by-Feature Comparison
| Feature | S Spotler CRM | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.6/10 | 7.3/10 |
| Analytics | 6/10 | 6/10 |
| Cost | 8/10 | 4/10 |
| Customization | 6/10 | 7/10 |
| Ease of Use | 8/10 | 9/10 |
| Integration | 5/10 | 10/10 |
| Scalability | 5/10 | 7/10 |
| Security | 7/10 | 8/10 |
| Support | 7/10 | 6/10 |
| Pricing | ||
| Free plan | No | Yes |
| Cheapest paid plan | €12/user/mo Starter | $30/mo Professional |
| Estimated cost for 10 users | €120/mo Starter | $104/mo Team |
| Features | ||
| Marketing Automation | Not listed | |
| Built-in Calling | Not listed | |
| Customer Support Management | Not listed | |
| Lead Management | Not listed | |
| Integrations | Not listed | |
| Sales Automation | Not listed | |
| Opportunity Management | Not listed | |
| Contact Management | Not listed | |
| Reporting & Analytics | Not listed | |
| AI Agents | Not listed | |
| Chatbots | Not listed | |
| Private Deployment | Not listed | |
| API Access | Not listed | |
| Workflow Automation | Not listed | |
| Text Generation | Not listed | |
| Enterprise Controls | Not listed | |
Spotler CRM vs Zapier cost by team size
| Team size | Spotler CRM | Zapier |
|---|---|---|
| 1 user | €12/moStarter | FreeFree |
| 5 users | €60/moStarter | $104/moTeam |
| 10 users | €120/moStarter | $104/moTeam |
| 25 users | €300/moStarter | $104/moTeam |
| 50 users | €600/moStarter | Contact for pricing |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
SWhy choose Spotler CRM
- Higher Cost score (8/10 vs 4/10)
- Higher Support score (7/10 vs 6/10)
Why choose Zapier
- Has a free plan (Spotler CRM does not)
- Higher Integration score (10/10 vs 5/10)
- Higher Scalability score (7/10 vs 5/10)
- Better fit for enterprise (6/10 vs 3/10)
- Better fit for freelancers (7/10 vs 4/10)
Pros & Cons
SSpotler CRM
Pros
- Reviewers repeatedly say non-technical staff can learn it quickly with little training.
- Per-user prices are low. Starter costs 12 euros per user per month.
- Sales, email marketing and SLA-based case management are all in one product on the Professional plan.
- It is GDPR-oriented, and Spotler lists ISO 27001 certification, which suits UK and EU buyers.
- It has been on the market since 2006 and is used by charities such as the British Red Cross.
Cons
- There is no native mobile app, so mobile access is through the browser only.
- Starter caps you at 1,000 company records, 1 GB of storage and 10 automations.
- Marketing email, VoIP integration and case management require the Professional plan, which has a 5-user minimum.
- The integration library is small, and reviewers have noted gaps such as QuickBooks.
- Several reviewers describe it as basic compared with HubSpot, Salesforce or Pipedrive.
Zapier
Pros
- Its app catalog is the largest among automation tools, which reviewers single out as unmatched.
- Non-technical users can build simple two- or three-step workflows quickly from templates or Copilot prompts.
- Agents, chatbots, and AI steps sit alongside existing workflows, so you do not need a second platform for AI.
- Holds a SOC 2 Type II attestation and SOC 3 report, with SAML SSO and audit logs from the Team plan.
Cons
- Every action step uses a task, so multi-step and high-volume workflows get expensive quickly.
- Overage on monthly plans is charged at 2.5 times the base task rate.
- The free plan allows only two-step Zaps and lacks filters and AI by Zapier.
- There is no self-hosted or private deployment option, unlike n8n or Activepieces.
- Users report complaints about billing, refunds, and an all-day outage in October 2025.
Not sold on either?
Frequently Asked Questions
Zapier scores higher on our Marketing criteria: 7.3/10 against 6.6/10 for Spotler CRM. The largest gap is in Integration: 5/10 for Spotler CRM and 10/10 for Zapier.
Zapier has a free plan; Spotler CRM does not list one.
Zapier is the better fit for enterprise: we rate it 6/10 for them, against 3/10 for Spotler CRM.
