Odoo vs X2CRM: Complete Comparison (2026)
An in-depth comparison of Odoo and X2CRM to help you choose the right tool for your business.
Last updated: November 2026
Odoo
7.2/10
Odoo is an open-source business suite whose CRM app handles leads, pipelines, calling, and reporting for small and mid-sized companies, with ERP modules available alongside it.
X2CRM
5.3/10
X2CRM is an open-source-rooted, highly customizable CRM from X2Engine covering sales, marketing automation, and customer service for small and mid-sized businesses.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 7.2/10 | 5.3/10 |
| Analytics | 7/10 | 6/10 |
| Cost | 8/10 | 6/10 |
| Customization | 9/10 | 8/10 |
| Ease of Use | 5/10 | 4/10 |
| Integration | 8/10 | 4/10 |
| Scalability | 7/10 | 5/10 |
| Security | 7/10 | 5/10 |
| Support | 5/10 | 4/10 |
| Pricing | ||
| Free plan | Yes | No |
| Cheapest paid plan | €31/user/mo Standard | $65/user/mo X2CRM (all modules) |
| Estimated cost for 10 users | Free One App Free | $650/mo X2CRM (all modules) |
| Features | ||
| Collaboration | ||
| Contact Management | ||
| Customer Support Management | ||
| Integrations | ||
| Lead Management | ||
| Marketing Automation | ||
| Mobile Access | ||
| Opportunity Management | ||
| Reporting & Analytics | ||
| Sales Automation | ||
| Built-in Calling | Not listed | |
Odoo vs X2CRM cost by team size
| Team size | Odoo | X2CRM |
|---|---|---|
| 1 user | FreeOne App Free | $65/moX2CRM (all modules) |
| 5 users | FreeOne App Free | $325/moX2CRM (all modules) |
| 10 users | FreeOne App Free | $650/moX2CRM (all modules) |
| 25 users | FreeOne App Free | $1,625/moX2CRM (all modules) |
| 50 users | FreeOne App Free | $3,250/moX2CRM (all modules) |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Odoo
- Has a free plan (X2CRM does not)
- Higher Integration score (8/10 vs 4/10)
- Higher Cost score (8/10 vs 6/10)
- Better fit for mid-market (8/10 vs 6/10)
Why choose X2CRM
Our data shows no clear advantage over Odoo.
Pros & Cons
Odoo
Pros
- The free plan gives unlimited users on a single app, so a team can run the CRM at no license cost.
- CRM data flows natively into Odoo's Sales, Inventory, Invoicing, and Email Marketing apps, so quotes and stock checks happen without third-party connectors.
- Lead tools go beyond the basics, with predictive scoring, quota-based assignment, deduplication, and enrichment.
- It is open source and highly customizable through Studio, the API, or self-hosting.
Cons
- Reviewers often describe the interface and workflows as complex for new users.
- Setup usually needs internal staff or a paid implementation partner.
- Some users report slow performance with large datasets.
- Opinions on support and documentation quality are mixed, and paid support is email-only on weekdays.
X2CRM
Pros
- One per-user price of $65 a month includes every module, so there are no feature-gated tiers.
- X2Studio and X2Flow allow deep customization, including custom modules and drag-and-drop workflows.
- Marketing automation is built in, with drip campaigns, landing pages, and web visitor tracking.
- Support case management and DocSign e-signature are included alongside sales tools.
- Open-source roots and past on-premise or private cloud options give control over hosting.
Cons
- Reviewers describe customer support as slow and limited.
- Third-party integrations are fewer than on major CRMs.
- There is a steep learning curve for teams new to CRM.
- A mandatory implementation fee is charged, and the amount is not published.
- Very few public user reviews and a small community limit peer help.
Not sold on either?
Frequently Asked Questions
Odoo scores higher on our CRM criteria: 7.2/10 against 5.3/10 for X2CRM. The largest gap is in Integration: 8/10 for Odoo and 4/10 for X2CRM.
Odoo has a free plan; X2CRM does not list one.
Odoo is the better fit for mid-market: we rate it 8/10 for them, against 6/10 for X2CRM.
