Odoo vs Sage CRM: Complete Comparison (2026)
An in-depth comparison of Odoo and Sage CRM to help you choose the right tool for your business.
Last updated: November 2026
Odoo
7.2/10
Odoo is an open-source business suite whose CRM app handles leads, pipelines, calling, and reporting for small and mid-sized companies, with ERP modules available alongside it.
Sage CRM
5.6/10
Sage CRM is a modular sales, marketing and customer service CRM for small and midsize businesses, designed to integrate closely with Sage accounting and ERP products.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 7.2/10 | 5.6/10 |
| Analytics | 7/10 | 5/10 |
| Cost | 8/10 | 5/10 |
| Customization | 9/10 | 7/10 |
| Ease of Use | 5/10 | 5/10 |
| Integration | 8/10 | 6/10 |
| Scalability | 7/10 | 5/10 |
| Security | 7/10 | 5/10 |
| Support | 5/10 | 6/10 |
| Pricing | ||
| Free plan | Yes | No |
| Cheapest paid plan | €31/user/mo Standard | $45/user/mo Sage CRM (cloud, as reported by third parties) |
| Estimated cost for 10 users | Free One App Free | $450/mo Sage CRM (cloud, as reported by third parties) |
| Features | ||
| Contact Management | ||
| Customer Support Management | ||
| Integrations | ||
| Lead Management | ||
| Marketing Automation | ||
| Mobile Access | ||
| Opportunity Management | ||
| Reporting & Analytics | ||
| Sales Automation | ||
| Built-in Calling | Not listed | |
| Collaboration | Not listed | |
Odoo vs Sage CRM cost by team size
| Team size | Odoo | Sage CRM |
|---|---|---|
| 1 user | FreeOne App Free | $45/moSage CRM (cloud, as reported by third parties) |
| 5 users | FreeOne App Free | $225/moSage CRM (cloud, as reported by third parties) |
| 10 users | FreeOne App Free | $450/moSage CRM (cloud, as reported by third parties) |
| 25 users | FreeOne App Free | $1,125/moSage CRM (cloud, as reported by third parties) |
| 50 users | FreeOne App Free | $2,250/moSage CRM (cloud, as reported by third parties) |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Odoo
- Has a free plan (Sage CRM does not)
- Higher Cost score (8/10 vs 5/10)
- Higher Analytics score (7/10 vs 5/10)
- Better fit for startups (7/10 vs 3/10)
Why choose Sage CRM
- Higher Support score (6/10 vs 5/10)
Pros & Cons
Odoo
Pros
- The free plan gives unlimited users on a single app, so a team can run the CRM at no license cost.
- CRM data flows natively into Odoo's Sales, Inventory, Invoicing, and Email Marketing apps, so quotes and stock checks happen without third-party connectors.
- Lead tools go beyond the basics, with predictive scoring, quota-based assignment, deduplication, and enrichment.
- It is open source and highly customizable through Studio, the API, or self-hosting.
Cons
- Reviewers often describe the interface and workflows as complex for new users.
- Setup usually needs internal staff or a paid implementation partner.
- Some users report slow performance with large datasets.
- Opinions on support and documentation quality are mixed, and paid support is email-only on weekdays.
Sage CRM
Pros
- Integrates tightly with Sage accounting and ERP products (Sage 50 to X3 and Intacct), which reviewers value for shared customer and financial data.
- Its modular licensing lets buyers pay only for the sales, marketing or service module they need.
- The service module is fairly complete, with SLAs, a knowledge base and a self-service portal.
- Recent releases added Microsoft Graph Exchange Online sync, OAuth 2.0 and outbound webhooks.
Cons
- Sage publishes no pricing, so buyers have to go through sales or partners to get a quote.
- Third-party sources put the starting price (about 39 to 45 USD per user per month) above many modern cloud CRMs.
- Development is slow: SSO and MFA had only been under exploration since 2024, and classic dashboards are deprecated.
- Some reviewers find tasks such as loading client accounts complicated.
Not sold on either?
Frequently Asked Questions
Odoo scores higher on our CRM criteria: 7.2/10 against 5.6/10 for Sage CRM. The largest gap is in Cost: 8/10 for Odoo and 5/10 for Sage CRM.
Odoo has a free plan; Sage CRM does not list one.
Odoo is the better fit for startups: we rate it 7/10 for them, against 3/10 for Sage CRM.
