Odoo vs OroCRM Comparison
Compare Odoo vs OroCRM features, pricing, and more.
Last updated: November 2026
Odoo
7.2/10
Odoo is an open-source business suite whose CRM app handles leads, pipelines, calling, and reporting for small and mid-sized companies, with ERP modules available alongside it.
OroCRM
6/10
Open source CRM built on OroPlatform and Symfony. It manages leads, opportunities, accounts, cases and campaigns for mid-size and large businesses that need deep customization.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 7.2/10 | 6/10 |
| Analytics | 7/10 | 6/10 |
| Cost | 8/10 | 5/10 |
| Customization | 9/10 | 9/10 |
| Ease of Use | 5/10 | 4/10 |
| Integration | 8/10 | 6/10 |
| Scalability | 7/10 | 7/10 |
| Security | 7/10 | 6/10 |
| Support | 5/10 | 5/10 |
| Pricing | ||
| Free plan | Yes | Yes |
| Cheapest paid plan | €31/user/mo Standard | $116/user/mo Enterprise Edition |
| Estimated cost for 10 users | Free One App Free | Free Community Edition |
| Features | ||
| Contact Management | ||
| Customer Support Management | ||
| Integrations | ||
| Lead Management | ||
| Marketing Automation | ||
| Opportunity Management | ||
| Reporting & Analytics | ||
| Sales Automation | ||
| Built-in Calling | Not listed | |
| Collaboration | Not listed | |
| Mobile Access | Not listed | |
Odoo vs OroCRM cost by team size
| Team size | Odoo | OroCRM |
|---|---|---|
| 1 user | FreeOne App Free | FreeCommunity Edition |
| 5 users | FreeOne App Free | FreeCommunity Edition |
| 10 users | FreeOne App Free | FreeCommunity Edition |
| 25 users | FreeOne App Free | FreeCommunity Edition |
| 50 users | FreeOne App Free | FreeCommunity Edition |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Odoo
- Higher Cost score (8/10 vs 5/10)
- Higher Integration score (8/10 vs 6/10)
- Better fit for small business (8/10 vs 4/10)
- Better fit for marketing teams (6/10 vs 4/10)
Why choose OroCRM
- Better fit for enterprise (7/10 vs 5/10)
Pros & Cons
Odoo
Pros
- The free plan gives unlimited users on a single app, so a team can run the CRM at no license cost.
- CRM data flows natively into Odoo's Sales, Inventory, Invoicing, and Email Marketing apps, so quotes and stock checks happen without third-party connectors.
- Lead tools go beyond the basics, with predictive scoring, quota-based assignment, deduplication, and enrichment.
- It is open source and highly customizable through Studio, the API, or self-hosting.
Cons
- Reviewers often describe the interface and workflows as complex for new users.
- Setup usually needs internal staff or a paid implementation partner.
- Some users report slow performance with large datasets.
- Opinions on support and documentation quality are mixed, and paid support is email-only on weekdays.
OroCRM
Pros
- The Community Edition is open source under OSL-3.0, so you can self-host it with no licence fees.
- The Symfony-based OroPlatform lets developers deeply customize entities, workflows and the user interface.
- A built-in workflow engine covers leads, opportunities and tasks, and teams can add custom workflows.
- Opportunities support multiple currencies, and Enterprise supports multiple organizations, which suits companies operating in several regions.
- Mailchimp, Dotdigital and Zendesk integrations are documented.
Cons
- Email campaigns depend on Mailchimp or Dotdigital, with no native email marketing engine.
- Self-hosting and customization need PHP and Symfony developers.
- Oro does not publish Enterprise pricing on its own site.
- There are very few independent user reviews, which makes it hard to judge vendor support.
Not sold on either?
Frequently Asked Questions
Odoo scores higher on our CRM criteria: 7.2/10 against 6/10 for OroCRM. The largest gap is in Cost: 8/10 for Odoo and 5/10 for OroCRM.
Yes, both Odoo and OroCRM have a free plan.
Odoo is the better fit for small business: we rate it 8/10 for them, against 4/10 for OroCRM.
