Odoo CRM vs TeleCRM: Complete Comparison (2026)
An in-depth comparison of Odoo CRM and TeleCRM to help you choose the right tool for your business.
Last updated: November 2026
Odoo CRM
7.1/10
Odoo CRM is a pipeline and lead management app in the Odoo business suite, for small and mid-sized companies that want sales tied to quoting, invoicing and marketing.
TeleCRM
6.2/10
TeleCRM is an India-built, calling-first CRM for telecalling and sales teams that combines a one-click phone dialer, WhatsApp messaging, lead capture and automation.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 7.1/10 | 6.2/10 |
| Analytics | 6/10 | 6/10 |
| Cost | 8/10 | 8/10 |
| Customization | 9/10 | 6/10 |
| Ease of Use | 5/10 | 7/10 |
| Integration | 8/10 | 6/10 |
| Scalability | 7/10 | 5/10 |
| Security | 7/10 | 4/10 |
| Support | 5/10 | 5/10 |
| Pricing | ||
| Free plan | Yes | No |
| Cheapest paid plan | €31/user/mo Standard | ₹799/user/mo Core CRM (annual billing) |
| Estimated cost for 10 users | Free One App Free | ₹10,990/mo Core CRM (quarterly billing) |
| Features | ||
| Built-in Calling | ||
| Contact Management | ||
| Integrations | ||
| Lead Management | ||
| Marketing Automation | ||
| Reporting & Analytics | ||
| Sales Automation | ||
| Collaboration | Not listed | |
| Customer Support Management | Not listed | |
| Mobile Access | Not listed | |
| Opportunity Management | Not listed | |
Odoo CRM vs TeleCRM cost by team size
| Team size | Odoo CRM | TeleCRM |
|---|---|---|
| 1 user | FreeOne App Free | ₹1,099/moCore CRM (quarterly billing) |
| 5 users | FreeOne App Free | ₹5,495/moCore CRM (quarterly billing) |
| 10 users | FreeOne App Free | ₹10,990/moCore CRM (quarterly billing) |
| 25 users | FreeOne App Free | ₹27,475/moCore CRM (quarterly billing) |
| 50 users | FreeOne App Free | ₹54,950/moCore CRM (quarterly billing) |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Odoo CRM
- Has a free plan (TeleCRM does not)
- Higher Customization score (9/10 vs 6/10)
- Higher Security score (7/10 vs 4/10)
- Better fit for enterprise (5/10 vs 3/10)
- Better fit for mid-market (8/10 vs 6/10)
Why choose TeleCRM
- Higher Ease of Use score (7/10 vs 5/10)
- Better fit for sales teams (9/10 vs 7/10)
Pros & Cons
Odoo CRM
Pros
- The free One App plan allows unlimited users on a single app such as CRM.
- Opportunities link natively to Odoo quotations, invoicing, inventory and marketing apps, so the data needs no syncing.
- The built-in Odoo Phone VoIP app places calls from CRM records and logs them automatically.
- Studio, the open-source code base and on-premise hosting allow deep customization.
- Cloud data is encrypted at rest with AES-256, and 14 backups are kept across three data centers.
Cons
- Reviewers say the interface overwhelms new users and that initial setup takes time.
- Studio, the API and multi-company require the more expensive Custom plan.
- Support quality and documentation draw mixed reviews, and some users call the docs outdated.
- Some users report performance issues with large datasets.
- SMS, lead generation and enrichment credits, and partner implementation are billed separately.
TeleCRM
Pros
- The one-click dialer records and logs calls made from reps' own phones, so teams do not need separate telephony.
- WhatsApp is built in, with Cloud API templates, chatbots and broadcasts.
- Ready-made lead capture from Indian portals such as IndiaMART, Justdial, 99Acres and MagicBricks.
- The annual price of 799 INR (19 USD) per user per month includes unlimited contacts.
- Quarterly and annual plans carry a 15-day full refund window.
Cons
- There is no monthly billing; the shortest commitment is quarterly.
- Automations are capped at 10,000 per month, with extra usage charged, and Meta's WhatsApp fees are billed separately.
- No security or compliance information is published.
- Reviews are mixed: Capterra shows 3.0 from three reviews, including a 1-star rating, and a G2 reviewer complained about support and slow integration.
- Reviewers say advanced capabilities such as AI insights are missing.
Not sold on either?
Frequently Asked Questions
Odoo CRM scores higher on our CRM criteria: 7.1/10 against 6.2/10 for TeleCRM. The largest gap is in Customization: 9/10 for Odoo CRM and 6/10 for TeleCRM.
Odoo CRM has a free plan; TeleCRM does not list one.
Odoo CRM is the better fit for enterprise: we rate it 5/10 for them, against 3/10 for TeleCRM.
