Odoo CRM vs Sage CRM: Complete Comparison (2026)
An in-depth comparison of Odoo CRM and Sage CRM to help you choose the right tool for your business.
Last updated: November 2026
Odoo CRM
7.1/10
Odoo CRM is a pipeline and lead management app in the Odoo business suite, for small and mid-sized companies that want sales tied to quoting, invoicing and marketing.
Sage CRM
5.6/10
Sage CRM is a modular sales, marketing and customer service CRM for small and midsize businesses, designed to integrate closely with Sage accounting and ERP products.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 7.1/10 | 5.6/10 |
| Analytics | 6/10 | 5/10 |
| Cost | 8/10 | 5/10 |
| Customization | 9/10 | 7/10 |
| Ease of Use | 5/10 | 5/10 |
| Integration | 8/10 | 6/10 |
| Scalability | 7/10 | 5/10 |
| Security | 7/10 | 5/10 |
| Support | 5/10 | 6/10 |
| Pricing | ||
| Free plan | Yes | No |
| Cheapest paid plan | €31/user/mo Standard | $45/user/mo Sage CRM (cloud, as reported by third parties) |
| Estimated cost for 10 users | Free One App Free | $450/mo Sage CRM (cloud, as reported by third parties) |
| Features | ||
| Contact Management | ||
| Customer Support Management | ||
| Integrations | ||
| Lead Management | ||
| Marketing Automation | ||
| Opportunity Management | ||
| Reporting & Analytics | ||
| Sales Automation | ||
| Built-in Calling | Not listed | |
| Collaboration | Not listed | |
| Mobile Access | Not listed | |
Odoo CRM vs Sage CRM cost by team size
| Team size | Odoo CRM | Sage CRM |
|---|---|---|
| 1 user | FreeOne App Free | $45/moSage CRM (cloud, as reported by third parties) |
| 5 users | FreeOne App Free | $225/moSage CRM (cloud, as reported by third parties) |
| 10 users | FreeOne App Free | $450/moSage CRM (cloud, as reported by third parties) |
| 25 users | FreeOne App Free | $1,125/moSage CRM (cloud, as reported by third parties) |
| 50 users | FreeOne App Free | $2,250/moSage CRM (cloud, as reported by third parties) |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Odoo CRM
- Has a free plan (Sage CRM does not)
- Higher Cost score (8/10 vs 5/10)
- Higher Customization score (9/10 vs 7/10)
- Better fit for startups (7/10 vs 3/10)
Why choose Sage CRM
- Higher Support score (6/10 vs 5/10)
- Better fit for customer support teams (6/10 vs 4/10)
Pros & Cons
Odoo CRM
Pros
- The free One App plan allows unlimited users on a single app such as CRM.
- Opportunities link natively to Odoo quotations, invoicing, inventory and marketing apps, so the data needs no syncing.
- The built-in Odoo Phone VoIP app places calls from CRM records and logs them automatically.
- Studio, the open-source code base and on-premise hosting allow deep customization.
- Cloud data is encrypted at rest with AES-256, and 14 backups are kept across three data centers.
Cons
- Reviewers say the interface overwhelms new users and that initial setup takes time.
- Studio, the API and multi-company require the more expensive Custom plan.
- Support quality and documentation draw mixed reviews, and some users call the docs outdated.
- Some users report performance issues with large datasets.
- SMS, lead generation and enrichment credits, and partner implementation are billed separately.
Sage CRM
Pros
- Integrates tightly with Sage accounting and ERP products (Sage 50 to X3 and Intacct), which reviewers value for shared customer and financial data.
- Its modular licensing lets buyers pay only for the sales, marketing or service module they need.
- The service module is fairly complete, with SLAs, a knowledge base and a self-service portal.
- Recent releases added Microsoft Graph Exchange Online sync, OAuth 2.0 and outbound webhooks.
Cons
- Sage publishes no pricing, so buyers have to go through sales or partners to get a quote.
- Third-party sources put the starting price (about 39 to 45 USD per user per month) above many modern cloud CRMs.
- Development is slow: SSO and MFA had only been under exploration since 2024, and classic dashboards are deprecated.
- Some reviewers find tasks such as loading client accounts complicated.
Not sold on either?
Frequently Asked Questions
Odoo CRM scores higher on our CRM criteria: 7.1/10 against 5.6/10 for Sage CRM. The largest gap is in Cost: 8/10 for Odoo CRM and 5/10 for Sage CRM.
Odoo CRM has a free plan; Sage CRM does not list one.
Odoo CRM is the better fit for startups: we rate it 7/10 for them, against 3/10 for Sage CRM.
