Odoo CRM vs Prospect CRM Comparison
Compare Odoo CRM vs Prospect CRM features, pricing, and more.
Last updated: November 2026
Odoo CRM
7.1/10
Odoo CRM is a pipeline and lead management app in the Odoo business suite, for small and mid-sized companies that want sales tied to quoting, invoicing and marketing.
Prospect CRM
6/10
Stock-aware CRM for B2B wholesalers, distributors and manufacturers that combines customer, product, inventory and sales order data with accounting and inventory integrations.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 7.1/10 | 6/10 |
| Customization | 9/10 | 5/10 |
| Analytics | 6/10 | 7/10 |
| Integration | 8/10 | 7/10 |
| Support | 5/10 | 7/10 |
| Ease of Use | 5/10 | 7/10 |
| Security | 7/10 | 6/10 |
| Cost | 8/10 | 4/10 |
| Scalability | 7/10 | 6/10 |
| Pricing | ||
| Free plan | Yes | No |
| Cheapest paid plan | €31/user/mo Standard | €205/mo Start-Up CRM |
| Estimated cost for 10 users | Free One App Free | €411/mo Professional CRM |
| Features | ||
| Marketing Automation | ||
| Built-in Calling | Not listed | |
| Collaboration | Not listed | |
| Customer Support Management | Not listed | |
| Lead Management | ||
| Integrations | ||
| Sales Automation | Not listed | |
| Opportunity Management | ||
| Contact Management | ||
| Reporting & Analytics | ||
Which One Should You Choose?
Why choose Odoo CRM
- Has a free plan (Prospect CRM does not)
- Lower estimated cost for 10 users: Free vs €411/mo
- Higher Customization score (9/10 vs 5/10)
- Higher Cost score (8/10 vs 4/10)
- Better fit for startups (7/10 vs 4/10)
Why choose Prospect CRM
- Higher Support score (7/10 vs 5/10)
- Higher Ease of Use score (7/10 vs 5/10)
Pros & Cons
Odoo CRM
Pros
- The free One App plan allows unlimited users on a single app such as CRM.
- Opportunities link natively to Odoo quotations, invoicing, inventory and marketing apps, so the data needs no syncing.
- The built-in Odoo Phone VoIP app places calls from CRM records and logs them automatically.
- Studio, the open-source code base and on-premise hosting allow deep customization.
- Cloud data is encrypted at rest with AES-256, and 14 backups are kept across three data centers.
Cons
- Reviewers say the interface overwhelms new users and that initial setup takes time.
- Studio, the API and multi-company require the more expensive Custom plan.
- Support quality and documentation draw mixed reviews, and some users call the docs outdated.
- Some users report performance issues with large datasets.
- SMS, lead generation and enrichment credits, and partner implementation are billed separately.
Prospect CRM
Pros
- Reps can see live stock levels and customer-specific pricing while quoting, which general CRMs do not offer out of the box.
- Ready-made connectors for Unleashed, Cin7, Katana, Xero, QuickBooks and Sage 50 suit typical distributor setups.
- Missing-order alerts and RFM analysis help account managers spot lapsing repeat buyers.
- Strong review scores of 4.6 on G2 and 4.8 on Capterra, with frequent praise for quick setup and ease of use.
- A 14-day free trial is available without a credit card.
Cons
- Reviewers describe the email marketing and marketing automation as basic.
- There is no Shopify integration, and B2C functionality is limited.
- The Start-Up plan is fixed at four seats, so smaller teams pay for unused users.
- Plans require annual contracts, reportedly with a 90-day notice period.
- Some users report unreliable quoting links and reporting with Unleashed, and at least one reports a long, difficult implementation.
