Odoo CRM vs openCRX: Complete Comparison (2026)
An in-depth comparison of Odoo CRM and openCRX to help you choose the right tool for your business.
Last updated: November 2026
Odoo CRM
7.1/10
Odoo CRM is a pipeline and lead management app in the Odoo business suite, for small and mid-sized companies that want sales tied to quoting, invoicing and marketing.
O
openCRX
6.1/10
openCRX is a free, BSD-licensed open source CRM and groupware server from Swiss vendor CRIXP, built for technically capable organizations that host it themselves.
Feature-by-Feature Comparison
| Feature | | O openCRX |
|---|---|---|
| Scores | ||
| Overall Rating | 7.1/10 | 6.1/10 |
| Analytics | 6/10 | 5/10 |
| Cost | 8/10 | 10/10 |
| Customization | 9/10 | 8/10 |
| Ease of Use | 5/10 | 3/10 |
| Integration | 8/10 | 6/10 |
| Scalability | 7/10 | 6/10 |
| Security | 7/10 | 6/10 |
| Support | 5/10 | 2/10 |
| Pricing | ||
| Free plan | Yes | Yes |
| Cheapest paid plan | €31/user/mo Standard | Contact for pricing |
| Estimated cost for 10 users | Free One App Free | Free Open Source (self-hosted) |
| Features | ||
| Marketing Automation | ||
| Built-in Calling | Not listed | |
| Collaboration | ||
| Customer Support Management | ||
| Lead Management | ||
| Integrations | ||
| Sales Automation | ||
| Opportunity Management | ||
| Contact Management | ||
| Reporting & Analytics | ||
| Mobile Access | Not listed | |
Which One Should You Choose?
Why choose Odoo CRM
- Higher Support score (5/10 vs 2/10)
- Higher Ease of Use score (5/10 vs 3/10)
- Better fit for small business (8/10 vs 4/10)
- Better fit for mid-market (8/10 vs 5/10)
OWhy choose openCRX
- Higher Cost score (10/10 vs 8/10)
Pros & Cons
Odoo CRM
Pros
- The free One App plan allows unlimited users on a single app such as CRM.
- Opportunities link natively to Odoo quotations, invoicing, inventory and marketing apps, so the data needs no syncing.
- The built-in Odoo Phone VoIP app places calls from CRM records and logs them automatically.
- Studio, the open-source code base and on-premise hosting allow deep customization.
- Cloud data is encrypted at rest with AES-256, and 14 backups are kept across three data centers.
Cons
- Reviewers say the interface overwhelms new users and that initial setup takes time.
- Studio, the API and multi-company require the more expensive Custom plan.
- Support quality and documentation draw mixed reviews, and some users call the docs outdated.
- Some users report performance issues with large datasets.
- SMS, lead generation and enrichment credits, and partner implementation are billed separately.
OopenCRX
Pros
- Free under a permissive BSD license, with no per-user fees.
- Highly customizable, from XML-based screen changes to extending business logic and the API.
- Combines CRM with groupware, including ActiveSync syncing for iPhone and Android devices.
- Offers a Java API and a Swagger-compliant REST API for integration work.
Cons
- Reviewers say documentation is thin and support is hard to find.
- Configuring it takes technical expertise.
- One reviewer called the interface very slow, and there are no native mobile apps.
- Much of the documentation on the official site covers old versions, and the site served an expired certificate when we visited.
