Make vs Portkey (2026): Pricing, Features & Verdict
Portkey is our pick, scoring 7.8/10 against 7.4/10 for Make on our AI Software criteria. Its biggest advantage: higher Analytics score (9/10 vs 5/10). For 10 users, Make and Portkey are both free; both Make and Portkey have a free plan.
Last updated: November 2026
Make
7.4/10
Visual no-code automation platform from Celonis that connects thousands of apps and adds AI agents and LLM steps to business workflows.
Portkey
7.8/10
Portkey is an AI gateway and LLMOps control plane that routes, monitors, and governs requests to 1,600+ LLMs for engineering teams and enterprises.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 7.4/10 | 7.8/10 |
| Integration | 9/10 | 9/10 |
| Analytics | 5/10 | 9/10 |
| Customization | 9/10 | 7/10 |
| Ease of Use | 6/10 | 8/10 |
| Support | 5/10 | 6/10 |
| Cost | 8/10 | 7/10 |
| Scalability | 7/10 | 8/10 |
| Security | 8/10 | 8/10 |
| Output Quality | 7/10 | Not listed |
| Pricing | ||
| Free plan | Yes | Yes |
| Cheapest paid plan | $10.59/mo Core | $49/mo Production |
| Estimated cost for 10 users | Free Free | Free Open Source |
| Features | ||
| AI Agents | Not listed | |
| API Access | Not listed | |
| Enterprise Controls | Not listed | |
| Private Deployment | Not listed | |
| Text Generation | Not listed | |
| Workflow Automation | Not listed | |
| More features | ||
| API and CLI | Not listed | |
| Managed WordPress | Not listed | |
| Object Storage | Not listed | |
| Uptime SLA | Not listed | |
| Dedicated Servers | Not listed | |
| VPS Hosting | Not listed | |
| Shared Hosting | Not listed | |
Make vs Portkey cost by team size
Make and Portkey cost the same at every team size we checked.
| Team size | Make | Portkey |
|---|---|---|
| 1 user | FreeFree | FreeOpen Source |
| 5 users | FreeFree | FreeOpen Source |
| 10 users | FreeFree | FreeOpen Source |
| 25 users | FreeFree | FreeOpen Source |
| 50 users | FreeFree | FreeOpen Source |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Who Make and Portkey suit
Portkey fits enterprise better than Make.
| Audience | Make | Portkey |
|---|---|---|
| Enterprise | 6/10Enterprise adds custom SSO, audit logs, isolated AWS hosting, and enterprise apps, but AI agents are still in beta. | 8/10The Enterprise plan adds SSO, RBAC, VPC deployment, and HIPAA/SOC 2 support, and the product is now part of Palo Alto Networks' Prisma AIRS. |
| Startups | 8/10A Start-up Plan gives organizations with fewer than 20 employees 50% off the Business plan. | 7/10A free tier and a $49 Production plan keep the entry cost low. |
| Agencies | 9/10Reddit users say the visual canvas makes it easier to show clients how their workflows run. | Not rated |
| Developers | Not rated | 9/10Setup takes a few lines of code with OpenAI-compatible SDKs, and there is a free tier and an open-source gateway. |
| Operations Teams | 8/10Branching, loops, and error routes fit complex process automation. | Not rated |
| SaaS Companies | Not rated | 8/10Built for teams running production GenAI features across multiple LLM providers. |
| Small Business | 8/10There is a permanent free plan, and paid plans start at around $9 a month. | Not rated |
Which One Should You Choose?
Why choose Make
- Higher Customization score (9/10 vs 7/10)
- Higher Cost score (8/10 vs 7/10)
Why choose Portkey
- Higher Analytics score (9/10 vs 5/10)
- Higher Ease of Use score (8/10 vs 6/10)
- Better fit for enterprise (8/10 vs 6/10)
Pros & Cons
Make
Pros
- The visual canvas handles branching, looping, and error routing better than linear tools, according to users.
- Reviewers find it cheaper than Zapier for complex multi-step workflows.
- Routers and error handlers cost no credits.
- The free plan has no time limit, and paid plans start at around $9 a month.
- It holds SOC 2 Type II, SOC 3, and ISO 27001, and is GDPR compliant.
- AI tooling includes Maia scenario building, AI Agents with your own LLM key, and an MCP server.
Cons
- Credits are counted per item processed, so loops and polling triggers use up the allowance quickly.
- Scenarios pause when credits run out, and overage protection is Enterprise only.
- AI Agents are still in open beta.
- Mapping, iterators, and aggregators take time to learn.
- Unused credits expire monthly on most plans.
- Trustpilot sentiment is poor, with complaints about bugs and setup.
Portkey
Pros
- Unified API covering more than 1,600 models, with automatic fallbacks, retries, and load balancing.
- Detailed logs and traces show the latency, cost, and retry path of each request.
- An open-source core and a free tier let developers try it before paying.
- Enterprise governance features include budgets, rate limits, RBAC, SSO, and audit logs, with VPC deployment available.
Cons
- Since the 2026 acquisition, paid plans route through Palo Alto Networks' Prisma AIRS, which brings uncertainty about future pricing and roadmap.
- You pay for the gateway on top of LLM provider costs, and provider billing stays separate.
- Below Enterprise, support is community-only, and the free plan keeps logs for just 3 days.
- It may be more platform than needed for small prototypes that want only a simple proxy.
Not sold on either?
Frequently Asked Questions
Portkey scores higher on our AI Software criteria: 7.8/10 against 7.4/10 for Make. The largest gap is in Analytics: 5/10 for Make and 9/10 for Portkey.
Both are free for 10 users.
Yes, both Make and Portkey have a free plan.
Portkey is the better fit for enterprise: we rate it 8/10 for them, against 6/10 for Make.
