Mailshake vs Zapier Comparison
Compare Mailshake vs Zapier features, pricing, and more.
Last updated: November 2026
Mailshake
6.5/10
Mailshake is a cold email and sales engagement platform with sequences, warmup, a unified inbox, a phone dialer and CRM sync, aimed at small outbound sales teams.
Zapier
7.3/10
Zapier is a no-code automation platform that connects thousands of business apps and adds AI steps, agents, and chatbots to workflows for teams of any size.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.5/10 | 7.3/10 |
| Scalability | 5/10 | 7/10 |
| Ease of Use | 8/10 | 9/10 |
| Customization | 5/10 | 7/10 |
| Security | 5/10 | 8/10 |
| Support | 8/10 | 6/10 |
| Cost | 7/10 | 4/10 |
| Integration | 7/10 | 10/10 |
| Analytics | 6/10 | 6/10 |
| Pricing | ||
| Free plan | No | Yes |
| Cheapest paid plan | $29/user/mo Starter | $30/mo Professional |
| Estimated cost for 10 users | $290/mo Starter | $104/mo Team |
| Features | ||
| Built-in Calling | Not listed | |
| Collaboration | Not listed | |
| Lead Management | Not listed | |
| Integrations | Not listed | |
| Sales Automation | Not listed | |
| Contact Management | Not listed | |
| Reporting & Analytics | Not listed | |
| AI Agents | Not listed | |
| Chatbots | Not listed | |
| Private Deployment | Not listed | |
| API Access | Not listed | |
| Workflow Automation | Not listed | |
| Text Generation | Not listed | |
| Enterprise Controls | Not listed | |
Mailshake vs Zapier cost by team size
Zapier costs less up to 25 users.
| Team size | Mailshake | Zapier |
|---|---|---|
| 1 user | $29/moStarter | FreeFree |
| 5 users | $145/moStarter | $104/moTeam |
| 10 users | $290/moStarter | $104/moTeam |
| 25 users | $725/moStarter | $104/moTeam |
| 50 users | $1,450/moStarter | Contact for pricing |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Mailshake
- Higher Cost score (7/10 vs 4/10)
- Higher Support score (8/10 vs 6/10)
Why choose Zapier
- Has a free plan (Mailshake does not)
- Lower estimated cost for 10 users: $104/mo vs $290/mo
- Higher Security score (8/10 vs 5/10)
- Higher Integration score (10/10 vs 7/10)
- Better fit for marketing teams (8/10 vs 4/10)
Pros & Cons
Mailshake
Pros
- Every plan includes unlimited email warmup, verification and contact uploads.
- One reviewer reported going from signup to a first campaign in under an hour.
- Support is rated highly: Capterra users give 4.5 for customer service, and a Prospeo summary cites a G2 average of 4.7.
- The Sales Engagement tier includes a dialer with unlimited free North American minutes.
- The integrations page lists many native CRM connections, including Salesforce, HubSpot, Pipedrive, Zoho, Copper and Freshsales.
Cons
- There is no free trial, and reviewers describe a strict refund policy.
- Invoices and cancellation confirmations are not emailed automatically.
- Reviewers say connected mailboxes can disconnect and stall sequences.
- LinkedIn steps are capped (Prospeo reports 10 messages per day), and Data Finder accuracy is described as weak.
- Per-user pricing becomes costly for teams larger than about five reps.
Zapier
Pros
- Its app catalog is the largest among automation tools, which reviewers single out as unmatched.
- Non-technical users can build simple two- or three-step workflows quickly from templates or Copilot prompts.
- Agents, chatbots, and AI steps sit alongside existing workflows, so you do not need a second platform for AI.
- Holds a SOC 2 Type II attestation and SOC 3 report, with SAML SSO and audit logs from the Team plan.
Cons
- Every action step uses a task, so multi-step and high-volume workflows get expensive quickly.
- Overage on monthly plans is charged at 2.5 times the base task rate.
- The free plan allows only two-step Zaps and lacks filters and AI by Zapier.
- There is no self-hosted or private deployment option, unlike n8n or Activepieces.
- Users report complaints about billing, refunds, and an all-day outage in October 2025.
Not sold on either?
Frequently Asked Questions
Zapier scores higher on our Marketing criteria: 7.3/10 against 6.5/10 for Mailshake. The largest gap is in Cost: 7/10 for Mailshake and 4/10 for Zapier.
Zapier costs less for 10 users: about $104/mo on its Team plan, against about $290/mo on its Starter plan for Mailshake, billed monthly.
Zapier has a free plan; Mailshake does not list one.
Zapier is the better fit for customer support teams: we rate it 5/10 for them, against 1/10 for Mailshake.
