Klient PSA vs Timely: Complete Comparison (2026)
An in-depth comparison of Klient PSA and Timely to help you choose the right tool for your business.
Last updated: November 2026
Klient PSA
6.8/10
Klient PSA is a professional services automation app built natively on Salesforce. It covers projects, resources, time, billing and revenue recognition for services firms.
Timely
6.4/10
AI-powered automatic time tracking and project budgeting software for agencies, consultancies and knowledge-work teams that bill or plan by the hour.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.8/10 | 6.4/10 |
| Integration | 7/10 | 7/10 |
| Analytics | 7/10 | 7/10 |
| Customization | 8/10 | 5/10 |
| Ease of Use | 6/10 | 8/10 |
| Support | 7/10 | 7/10 |
| Cost | 5/10 | 5/10 |
| Scalability | 7/10 | 6/10 |
| Security | 8/10 | 7/10 |
| Pricing | ||
| Free plan | No | No |
| Cheapest paid plan | $39/user/mo Klient PSA | $11/user/mo Starter |
| Estimated cost for 10 users | $390/mo Klient PSA | $200/mo Premium |
| Features | ||
| Scheduling | ||
| Client collaboration | Not listed | |
| App integrations | ||
| Task lists | Not listed | |
| Gantt charts | Not listed | |
| Task management | ||
| Time tracking | ||
| Workflow automation | Not listed | |
| Dashboards | ||
| Collaboration tools | Not listed | |
| Reporting | ||
Which One Should You Choose?
Why choose Klient PSA
- Higher Customization score (8/10 vs 5/10)
- Higher Scalability score (7/10 vs 6/10)
Why choose Timely
- Lower estimated cost for 10 users: $200/mo vs $390/mo
- Higher Ease of Use score (8/10 vs 6/10)
- Better fit for small business (7/10 vs 3/10)
- Better fit for freelancers (5/10 vs 2/10)
Pros & Cons
Klient PSA
Pros
- It runs natively in Salesforce, so project, resource and billing data sit next to CRM opportunities and use the existing Salesforce permissions.
- Reviewers say time tracking, project profitability and forecasting work well together in one system.
- The base edition includes the Salesforce Platform license and connectors for QuickBooks, Xero and AccountingSeed.
- Klient lists SOC 2 Type 2 compliance, and its agents inherit Salesforce's Einstein Trust Layer.
- Enterprise includes a branded client portal with approvals and five community users per internal user.
Cons
- It only makes sense for firms already on Salesforce.
- Reviewers mention a steep learning curve and thin documentation.
- Some users call the project management weaker than in dedicated PM tools, and one finds revenue recognition weaker than competitors'.
- Jira Sync, the Sage Intacct connector, AI agents and guided onboarding are all extra costs, and guided onboarding can reach $18,000.
- Reviewers say there is no customizable PDF generation for proposals.
Timely
Pros
- The background Memory app records app, web, document and meeting activity, so users do not have to start and stop timers.
- AI-drafted timesheets make it fast to log billable hours from captured activity.
- The privacy-first design keeps tracking data private to each user, with no screenshots or keystroke logging.
- Budgets, billable rates and capacity planning sit alongside tracking, which suits client-billing firms.
- ISO 27001:2022 certified, with AWS hosting in the EU and AES-256 encryption at rest.
Cons
- No free plan, and Starter is capped at 5 users and 20 projects.
- Task management is a paid add-on, and there are no Gantt charts, docs or boards.
- Reviewers report the AI sometimes misidentifies tasks when drafting entries.
- Reviewers describe the mobile app as glitchy and say tracking does not work offline.
- Not SOC 2 certified, which may matter for some US enterprise buyers.
