Klient PSA vs Lucidspark: Complete Comparison (2026)
An in-depth comparison of Klient PSA and Lucidspark to help you choose the right tool for your business.
Last updated: November 2026
Klient PSA
6.8/10
Klient PSA is a professional services automation app built natively on Salesforce. It covers projects, resources, time, billing and revenue recognition for services firms.
Lucidspark
6.8/10
Lucidspark is a collaborative online whiteboard from Lucid Software. Teams use it to brainstorm, run workshops and plan visually, then turn ideas into tasks.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.8/10 | 6.8/10 |
| Analytics | 7/10 | 3/10 |
| Cost | 5/10 | 7/10 |
| Customization | 8/10 | 6/10 |
| Ease of Use | 6/10 | 7/10 |
| Integration | 7/10 | 8/10 |
| Scalability | 7/10 | 8/10 |
| Security | 8/10 | 9/10 |
| Support | 7/10 | 6/10 |
| Pricing | ||
| Free plan | No | Yes |
| Cheapest paid plan | $39/user/mo Klient PSA | $10/user/mo Team |
| Estimated cost for 10 users | $390/mo Klient PSA | Free Free |
| Features | ||
| Scheduling | Not listed | |
| Client collaboration | ||
| App integrations | ||
| Task lists | ||
| Gantt charts | Not listed | |
| Task management | Not listed | |
| Time tracking | Not listed | |
| Workflow automation | Not listed | |
| Dashboards | Not listed | |
| Collaboration tools | ||
| Reporting | Not listed | |
| Team messaging | Not listed | |
| Timeline view | Not listed | |
| Kanban boards | Not listed | |
| Whiteboards | Not listed | |
Klient PSA vs Lucidspark cost by team size
Lucidspark costs less from 5 users.
| Team size | Klient PSA | Lucidspark |
|---|---|---|
| 1 user | $39/moKlient PSA | Contact for pricing |
| 5 users | $195/moKlient PSA | FreeFree |
| 10 users | $390/moKlient PSA | FreeFree |
| 25 users | $975/moKlient PSA | FreeFree |
| 50 users | $1,950/moKlient PSA | FreeFree |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Klient PSA
- Higher Analytics score (7/10 vs 3/10)
- Higher Customization score (8/10 vs 6/10)
- Better fit for consultancies (9/10 vs 7/10)
Why choose Lucidspark
- Has a free plan (Klient PSA does not)
- Lower estimated cost for 10 users: Free vs $390/mo
- Higher Cost score (7/10 vs 5/10)
- Higher Ease of Use score (7/10 vs 6/10)
- Better fit for startups (7/10 vs 3/10)
Pros & Cons
Klient PSA
Pros
- It runs natively in Salesforce, so project, resource and billing data sit next to CRM opportunities and use the existing Salesforce permissions.
- Reviewers say time tracking, project profitability and forecasting work well together in one system.
- The base edition includes the Salesforce Platform license and connectors for QuickBooks, Xero and AccountingSeed.
- Klient lists SOC 2 Type 2 compliance, and its agents inherit Salesforce's Einstein Trust Layer.
- Enterprise includes a branded client portal with approvals and five community users per internal user.
Cons
- It only makes sense for firms already on Salesforce.
- Reviewers mention a steep learning curve and thin documentation.
- Some users call the project management weaker than in dedicated PM tools, and one finds revenue recognition weaker than competitors'.
- Jira Sync, the Sage Intacct connector, AI agents and guided onboarding are all extra costs, and guided onboarding can reach $18,000.
- Reviewers say there is no customizable PDF generation for proposals.
Lucidspark
Pros
- Facilitation tools such as voting, timers, breakout boards and call-to-me suit remote workshops.
- Security credentials are unusually strong for a whiteboard: SOC 2 Type II, ISO 27001/27701/42001, FedRAMP Moderate and IRAP.
- It works closely with Lucidchart, which Enterprise plans bundle, for teams that diagram as well as brainstorm.
- Over 100 integrations, including Jira, Azure DevOps, Asana, Slack, Teams and Zoom.
- The free plan and 9 to 10 USD per user Team pricing keep the cost of entry low.
Cons
- The free plan allows only three editable boards.
- Reviewers often call the paid subscription expensive for individual users.
- The number of features creates a learning curve for new users, and some find sharing permissions confusing.
- There is no native time tracking, resource management or project reporting.
- Reviewers say chart and data tools are weaker than in Lucidchart.
Not sold on either?
Frequently Asked Questions
Klient PSA and Lucidspark both score 6.8/10 on our AI Software criteria. The largest gap is in Analytics: 7/10 for Klient PSA and 3/10 for Lucidspark.
Lucidspark costs less for 10 users: free on its Free plan, against about $390/mo on its Klient PSA plan for Klient PSA, billed monthly.
Lucidspark has a free plan; Klient PSA does not list one.
Lucidspark is the better fit for startups: we rate it 7/10 for them, against 3/10 for Klient PSA.
