Klient PSA vs Knack: Complete Comparison (2026)
An in-depth comparison of Klient PSA and Knack to help you choose the right tool for your business.
Last updated: November 2026
Klient PSA
6.8/10
Klient PSA is a professional services automation app built natively on Salesforce. It covers projects, resources, time, billing and revenue recognition for services firms.
Knack
6.6/10
Knack is a no-code platform for building database-driven web apps, portals and project trackers, priced per plan rather than per user.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.8/10 | 6.6/10 |
| Analytics | 7/10 | 6/10 |
| Cost | 5/10 | 6/10 |
| Customization | 8/10 | 8/10 |
| Ease of Use | 6/10 | 7/10 |
| Integration | 7/10 | 6/10 |
| Scalability | 7/10 | 6/10 |
| Security | 8/10 | 7/10 |
| Support | 7/10 | 6/10 |
| Pricing | ||
| Free plan | No | No |
| Cheapest paid plan | $39/user/mo Klient PSA | $59/mo Starter |
| Estimated cost for 10 users | $390/mo Klient PSA | $59/mo Starter |
| Features | ||
| Scheduling | ||
| Client collaboration | ||
| App integrations | ||
| Task lists | Not listed | |
| Gantt charts | Not listed | |
| Task management | Not listed | |
| Time tracking | Not listed | |
| Workflow automation | ||
| Dashboards | ||
| Collaboration tools | Not listed | |
| Reporting | ||
| Databases | Not listed | |
| Spreadsheet interface | Not listed | |
| File sharing | Not listed | |
| Timeline view | Not listed | |
| Kanban boards | Not listed | |
Klient PSA vs Knack cost by team size
Klient PSA costs less at 1 user; Knack costs less from 5 users.
| Team size | Klient PSA | Knack |
|---|---|---|
| 1 user | $39/moKlient PSA | $59/moStarter |
| 5 users | $195/moKlient PSA | $59/moStarter |
| 10 users | $390/moKlient PSA | $59/moStarter |
| 25 users | $975/moKlient PSA | $59/moStarter |
| 50 users | $1,950/moKlient PSA | $59/moStarter |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Klient PSA
- Higher Analytics score (7/10 vs 6/10)
- Higher Integration score (7/10 vs 6/10)
Why choose Knack
- Lower estimated cost for 10 users: $59/mo vs $390/mo
- Higher Cost score (6/10 vs 5/10)
- Higher Ease of Use score (7/10 vs 6/10)
- Better fit for small business (8/10 vs 3/10)
- Better fit for startups (6/10 vs 3/10)
Pros & Cons
Klient PSA
Pros
- It runs natively in Salesforce, so project, resource and billing data sit next to CRM opportunities and use the existing Salesforce permissions.
- Reviewers say time tracking, project profitability and forecasting work well together in one system.
- The base edition includes the Salesforce Platform license and connectors for QuickBooks, Xero and AccountingSeed.
- Klient lists SOC 2 Type 2 compliance, and its agents inherit Salesforce's Einstein Trust Layer.
- Enterprise includes a branded client portal with approvals and five community users per internal user.
Cons
- It only makes sense for firms already on Salesforce.
- Reviewers mention a steep learning curve and thin documentation.
- Some users call the project management weaker than in dedicated PM tools, and one finds revenue recognition weaker than competitors'.
- Jira Sync, the Sage Intacct connector, AI agents and guided onboarding are all extra costs, and guided onboarding can reach $18,000.
- Reviewers say there is no customizable PDF generation for proposals.
Knack
Pros
- Pricing is by plan, not per user, so apps can be shared with many users or external clients at no extra seat cost.
- Reviewers say non-coders can build relational, feature-rich apps without writing code.
- Front ends include calendars, maps, Kanban boards, charts and dashboards for tracking projects.
- Knack's site lists SOC 2 Type II, HIPAA and GDPR compliance, plus SSO.
- Client and vendor portals with role-based logins are a core use case.
Cons
- It is a general app builder, so project management features such as Gantt charts and time tracking are not ready out of the box.
- Reviewers report slower performance and limited customization on larger, complex apps.
- Users have complained that there is no change log for edits made in the builder.
- A competitor's comparison rates its workflow automation as basic and says it relies on Zapier for many integrations.
- The Starter plan is capped at 3 apps and 20,000 records, and promotional prices rise after 3 months.
Not sold on either?
Frequently Asked Questions
Klient PSA scores higher on our AI Software criteria: 6.8/10 against 6.6/10 for Knack. The largest gap is in Analytics: 7/10 for Klient PSA and 6/10 for Knack.
Knack costs less for 10 users: about $59/mo on its Starter plan, against about $390/mo on its Klient PSA plan for Klient PSA, billed monthly.
No, neither Klient PSA nor Knack lists a free plan.
Knack is the better fit for small business: we rate it 8/10 for them, against 3/10 for Klient PSA.
