karmaCRM vs Odoo: Complete Comparison (2026)
An in-depth comparison of karmaCRM and Odoo to help you choose the right tool for your business.
Last updated: November 2026
karmaCRM
4.8/10
karmaCRM is a simple, customizable cloud CRM for small businesses that need contacts, deals, tasks, email sync, and basic email campaigns.
Odoo
7.2/10
Odoo is an open-source business suite whose CRM app handles leads, pipelines, calling, and reporting for small and mid-sized companies, with ERP modules available alongside it.
Feature-by-Feature Comparison
| Feature | K karmaCRM | |
|---|---|---|
| Scores | ||
| Overall Rating | 4.8/10 | 7.2/10 |
| Analytics | 3/10 | 7/10 |
| Cost | 5/10 | 8/10 |
| Customization | 6/10 | 9/10 |
| Ease of Use | 5/10 | 5/10 |
| Integration | 5/10 | 8/10 |
| Scalability | 3/10 | 7/10 |
| Security | 3/10 | 7/10 |
| Support | 6/10 | 5/10 |
| Pricing | ||
| Free plan | No | Yes |
| Cheapest paid plan | $28/user/mo Basic | €31/user/mo Standard |
| Estimated cost for 10 users | $550/mo Premium | Free One App Free |
| Features | ||
| Collaboration | ||
| Contact Management | ||
| Integrations | ||
| Lead Management | ||
| Marketing Automation | ||
| Mobile Access | ||
| Opportunity Management | ||
| Sales Automation | ||
| Built-in Calling | Not listed | |
| Customer Support Management | Not listed | |
| Reporting & Analytics | Not listed | |
karmaCRM vs Odoo cost by team size
| Team size | karmaCRM | Odoo |
|---|---|---|
| 1 user | $55/moPremium | FreeOne App Free |
| 5 users | $275/moPremium | FreeOne App Free |
| 10 users | $550/moPremium | FreeOne App Free |
| 25 users | $1,375/moPremium | FreeOne App Free |
| 50 users | $2,750/moPremium | FreeOne App Free |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
KWhy choose karmaCRM
- Higher Support score (6/10 vs 5/10)
Why choose Odoo
- Has a free plan (karmaCRM does not)
- Higher Analytics score (7/10 vs 3/10)
- Higher Scalability score (7/10 vs 3/10)
- Better fit for mid-market (8/10 vs 3/10)
- Better fit for enterprise (5/10 vs 2/10)
Pros & Cons
KkarmaCRM
Pros
- Every plan includes unlimited contacts, companies, and deals, so costs rise only with the number of users.
- Two-way sync with Gmail, Google Calendar, and Google Contacts suits teams that run on Google Workspace.
- Reviewers say users can customize fields, labels, tabs, and dashboard widgets.
- The 14-day trial includes Pro features and needs no credit card, and there is no long-term contract.
- Some reviewers say support replied quickly, including on weekends.
Cons
- Reviewers describe the interface as dated and cluttered, and navigation as confusing.
- Reviewers say the mobile app has limited features.
- Reviewers report file storage limits on the Basic and Pro plans.
- The vendor gives no refunds on cancellation or downgrade, and the pricing page shows only annual-billing prices.
- Independent reviews are few and mostly from 2016 to 2019, and the vendor publishes no security certifications.
Odoo
Pros
- The free plan gives unlimited users on a single app, so a team can run the CRM at no license cost.
- CRM data flows natively into Odoo's Sales, Inventory, Invoicing, and Email Marketing apps, so quotes and stock checks happen without third-party connectors.
- Lead tools go beyond the basics, with predictive scoring, quota-based assignment, deduplication, and enrichment.
- It is open source and highly customizable through Studio, the API, or self-hosting.
Cons
- Reviewers often describe the interface and workflows as complex for new users.
- Setup usually needs internal staff or a paid implementation partner.
- Some users report slow performance with large datasets.
- Opinions on support and documentation quality are mixed, and paid support is email-only on weekdays.
Not sold on either?
Frequently Asked Questions
Odoo scores higher on our CRM criteria: 7.2/10 against 4.8/10 for karmaCRM. The largest gap is in Analytics: 3/10 for karmaCRM and 7/10 for Odoo.
Odoo has a free plan; karmaCRM does not list one.
Odoo is the better fit for mid-market: we rate it 8/10 for them, against 3/10 for karmaCRM.
