Judge.me vs Loops Comparison
Compare Judge.me vs Loops features, pricing, and more.
Last updated: November 2026
Judge.me
7.1/10
Judge.me is a Shopify app that collects and displays product reviews, star ratings, photo and video reviews, and testimonials for online stores.
Loops
6.8/10
Loops is an email platform for SaaS companies that combines marketing campaigns, event-triggered lifecycle automations and transactional email in one tool.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 7.1/10 | 6.8/10 |
| Scalability | 6/10 | 7/10 |
| Ease of Use | 8/10 | 8/10 |
| Customization | 6/10 | 6/10 |
| Security | 5/10 | 6/10 |
| Support | 7/10 | 6/10 |
| Cost | 10/10 | 7/10 |
| Integration | 7/10 | 7/10 |
| Analytics | 5/10 | 6/10 |
| Pricing | ||
| Free plan | Yes | Yes |
| Cheapest paid plan | $15/mo Awesome | $49/mo Growth |
| Estimated cost for 10 users | Free Free | Free Free |
| Features | ||
| A/B Testing | Not listed | |
| E-commerce Features | Not listed | |
| Email Marketing | Not listed | |
| Segmentation | Not listed | |
| SMS Marketing | Not listed | |
Judge.me vs Loops cost by team size
Judge.me and Loops cost the same at every team size we checked.
| Team size | Judge.me | Loops |
|---|---|---|
| 1 user | FreeFree | FreeFree |
| 5 users | FreeFree | FreeFree |
| 10 users | FreeFree | FreeFree |
| 25 users | FreeFree | FreeFree |
| 50 users | FreeFree | FreeFree |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Judge.me
- Higher Cost score (10/10 vs 7/10)
- Higher Support score (7/10 vs 6/10)
- Better fit for e-commerce (10/10 vs 2/10)
- Better fit for small business (9/10 vs 6/10)
Why choose Loops
- Higher Scalability score (7/10 vs 6/10)
- Higher Security score (6/10 vs 5/10)
- Better fit for enterprise (5/10 vs 3/10)
Pros & Cons
Judge.me
Pros
- The free plan includes unlimited reviews, photo and video reviews, and rich snippets, which reviewers call the most generous free tier in the category.
- The paid plan is a flat 15 dollars a month instead of being priced by order volume.
- It has about 49,700 Shopify App Store reviews averaging 5.0, and it is listed as Built for Shopify.
- It can import reviews from Loox, Yotpo and Stamped, which makes switching easier.
- It integrates with Klaviyo, Gorgias, Shopify Flow and Mailchimp.
Cons
- It works only on Shopify, and support for WordPress, BigCommerce and Duda has been dropped.
- Reviewers describe its widget design as functional rather than polished compared with Loox.
- Some merchants report that reviews sync to the Shop app only partially.
- Some merchants report theme conflicts after installation and disputes with support over who caused them.
Loops
Pros
- Marketing, lifecycle and transactional email share one contact record, so there is no data syncing between tools.
- Paid plans include unlimited sends and no seat fees, and unsubscribed contacts do not count toward the bill.
- Every feature, including split testing, is available on every plan, including the free one.
- The Goals feature measures conversions such as upgrades, not only opens and clicks.
- The REST API, SDKs and native Stripe, Clerk and Supabase integrations make event-triggered emails straightforward for developers.
Cons
- Reviewers say it fits ecommerce, agencies and newsletter-first businesses poorly.
- Automation and behavioural segmentation are shallower than Customer.io's.
- It sends email only, with no SMS or push channels.
- Costs rise steadily as the contact list grows.
- Free-plan emails carry Loops branding.
Not sold on either?
Frequently Asked Questions
Judge.me scores higher on our Marketing criteria: 7.1/10 against 6.8/10 for Loops. The largest gap is in Cost: 10/10 for Judge.me and 7/10 for Loops.
Both are free for 10 users.
Yes, both Judge.me and Loops have a free plan.
Judge.me is the better fit for e-commerce: we rate it 10/10 for them, against 2/10 for Loops.
