Jira vs YouTrack Comparison
Compare Jira vs YouTrack features, pricing, and more.
Last updated: November 2026
Jira
7.3/10
Atlassian's work and issue-tracking platform for planning, tracking, and shipping projects, with scrum and kanban boards built mainly for software and technical teams.
YouTrack
7.3/10
JetBrains' issue tracker and project management tool for software and business teams, with agile boards, Gantt charts, a knowledge base, and a helpdesk.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 7.3/10 | 7.3/10 |
| Analytics | 7/10 | 7/10 |
| Cost | 7/10 | 9/10 |
| Customization | 9/10 | 9/10 |
| Ease of Use | 4/10 | 6/10 |
| Integration | 9/10 | 6/10 |
| Scalability | 9/10 | 7/10 |
| Security | 8/10 | 7/10 |
| Support | 6/10 | 6/10 |
| Pricing | ||
| Free plan | Yes | Yes |
| Cheapest paid plan | $8/user/mo Standard | $5/user/mo Cloud (per user) |
| Estimated cost for 10 users | Free Free | Free Free |
| Features | ||
| App integrations | ||
| Collaboration tools | ||
| Dashboards | ||
| Kanban boards | ||
| Reporting | ||
| Task management | ||
| Time tracking | ||
| Timeline view | ||
| Workflow automation | ||
| Docs | Not listed | |
| Gantt charts | Not listed | |
| Knowledge base | Not listed | |
| Task lists | Not listed | |
| Whiteboards | Not listed | |
Jira vs YouTrack cost by team size
Jira and YouTrack cost the same up to 10 users; YouTrack costs less from 25 users.
| Team size | Jira | YouTrack |
|---|---|---|
| 1 user | FreeFree | FreeFree |
| 5 users | FreeFree | FreeFree |
| 10 users | FreeFree | FreeFree |
| 25 users | $212/moStandard | $135/moCloud (per user) |
| 50 users | $424/moStandard | $270/moCloud (per user) |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Jira
- Higher Integration score (9/10 vs 6/10)
- Higher Scalability score (9/10 vs 7/10)
- Better fit for enterprise (9/10 vs 7/10)
- Better fit for it teams (8/10 vs 6/10)
Why choose YouTrack
- Higher Cost score (9/10 vs 7/10)
- Higher Ease of Use score (6/10 vs 4/10)
- Better fit for customer support teams (6/10 vs 3/10)
Pros & Cons
Jira
Pros
- The free plan supports up to 10 users and includes scrum and kanban boards.
- Reviewers highlight deep customization of workflows, boards, and fields.
- Sprint and agile management are strong, and Jira integrates with GitHub and Git tools.
- It links closely with Confluence and other Atlassian products, so tickets can be referenced across those apps.
- Time tracking is built into every plan, including Free.
Cons
- Reviewers report a steep learning curve and an interface that overwhelms non-technical users.
- Users report slow issue loading and laggy boards in large deployments.
- Paid Marketplace apps can add hidden costs for reporting, CRM, and helpdesk needs.
- The free plan is limited to 100 emails per day and community support only.
- Troubleshooting failed automation rules can be frustrating.
YouTrack
Pros
- The free plan includes up to 10 users with the full feature set, so small teams can run it at no cost.
- Paid Cloud plans start at $5.40 per user per month, or $4.50 on annual billing, which is cheap for this category.
- Scripted workflows and custom fields allow a high level of process customization.
- Boards, a Gantt chart, a knowledge base, whiteboards, time tracking, and a helpdesk come in one product.
- It integrates tightly with JetBrains IDEs and TeamCity, as well as GitHub, GitLab, and Bitbucket.
- It can be self-hosted through the Server edition.
Cons
- Reviewers say new users struggle with the query language and configuration.
- Reviewers describe setting up the permission hierarchy as tricky and a matter of trial and error.
- It has fewer third-party integrations than Jira.
- The mobile app lacks some desktop features.
- Cloud storage is set at 3 GB per user and cannot be bought separately.
Not sold on either?
Frequently Asked Questions
Jira and YouTrack both score 7.3/10 on our Project Management criteria. The largest gap is in Integration: 9/10 for Jira and 6/10 for YouTrack.
Both are free for 10 users.
Yes, both Jira and YouTrack have a free plan.
YouTrack is the better fit for customer support teams: we rate it 6/10 for them, against 3/10 for Jira.
