HaloPSA vs Toggl Track: Complete Comparison (2026)

Why choose HaloPSA

• Higher Customization score (9/10 vs 5/10)
• Higher Scalability score (8/10 vs 6/10)
• Better fit for enterprise (7/10 vs 5/10)
• Better fit for mid-market (8/10 vs 6/10)

Why choose Toggl Track

• Has a free plan (HaloPSA does not)
• Higher Ease of Use score (8/10 vs 5/10)
• Better fit for freelancers (9/10 vs 2/10)
• Better fit for startups (7/10 vs 4/10)

HaloPSA

Pros

• One per-agent plan includes every module and the AI features, with no paid add-ons.
• Portal customers and end users are free, so client collaboration does not add licence cost.
• More than 250 integrations, including accounting and RMM tools, are included at no extra charge.
• Broad compliance coverage includes ISO 27001, SOC 2 Type II, FedRAMP and HIPAA, plus SSO and audit logs.
• Reviewers describe the browser interface as modern and fast.

Cons

• Reviewers say the configuration menus are convoluted, and a consultant is often needed to get the most out of it.
• A paid onboarding package is mandatory and its price is not published.
• The project features are oriented toward IT service delivery rather than complex professional services projects.
• Some users report slowness and weaker calendar, notification and stock-control features.
• Per-agent costs add up for larger teams.

Toggl Track

Pros

• The forever-free plan covers up to three users and includes timers, tasks and boards.
• Time can be logged by timer, by manual entry or by dragging blocks in a calendar view, and apps cover every major desktop and mobile platform.
• Premium reports cover labor cost and profitability, and it supports fixed-fee projects, which is useful for agencies and consultancies.
• A 30-day trial unlocks Premium features, and an interactive onboarding checklist helps new users get started.
• The company is bootstrapped and has been running since 2006, which points to a stable vendor.

Cons

• Per-seat prices are high next to competitors such as Clockify, and Premium costs 24 dollars per user on monthly billing.
• Clockify's review counts only about 9 deep native integrations. Most of the advertised 100+ integrations are browser extensions.
• Project planning is basic. Capacity management and time off cost extra.
• Capterra reviewers mention occasional sync hiccups, and reporting filters can be tricky to use.
• There is no phone support, and workspace owners cannot enforce two-factor authentication.